In-House Automation Developer|67775418675

Position:In-House Automation Developer

Location: Remote: SA/LatAm/PH

Work Schedule:  9am-6pm EST

Salary:Market Related

A US law firm is hiring its first in-house developer, who will be the sole technical owner of every automation, integration and internal tool across its systems, so leads, clients, payments and cases move from first call to final invoice without manual re-entry.

You will own the code that connects the firm’s CRM, practice management, phone, call tracking, lead source, website form, payment and Google Workspace systems. You decide how things are built, hosted and secured, while the Operations team sets priorities. You will also help move the firm to a new phone setup, rebuilding call routing, lead creation and attribution so it works from day one. Success means staff stop re-entering data, reports stay accurate without manual chasing, and nothing breaks quietly.

• 3+ years writing production code in Python or JavaScript/TypeScript (Node.js)
• Built and maintained REST API and webhook integrations between business systems, including OAuth, rate limits, retries and error alerts
• Hands-on experience with n8n, Zapier or Make, and the judgment to know when to replace a no-code flow with code
• SQL and data cleanup skills: matching, deduplication and reconciliation across systems
• Experience deploying and running small services on a cloud host, with logs, monitoring and backups
• Git, and the ability to write documentation another developer can pick up
• Professional written and spoken English for working with attorneys and staff, and availability for full overlap with 9:00 AM to 6:00 PM Eastern

• Experience with legal practice management, CRM, call-tracking or call-center platforms
• Experience building with LLM APIs, Claude connectors (MCP) or AI agents
• Experience building dashboards in Looker Studio, Metabase or similar tools
• Spanish, for staff and Spanish-speaking client flows
• Experience working with confidential data in legal, healthcare or finance settings

• →Build and maintain API and webhook connections across the firm’s CRM, practice management, phone, call tracking, lead source, website form, payment and Google Workspace systems, replacing fragile no-code flows with code where it is more reliable or cheaper
• →Rebuild call routing, lead creation and source attribution so the new in-house call center is fully functional on launch day
• →Own the firm’s automation platforms, including n8n hosting and security, an inventory and change log of every automation, and retirement of automations that conflict
• →Finish and maintain an internal intake console, and build small staff tools such as duplicate detection and returning-client handling
• →Build reports and dashboards covering consult fees against attended consults, missing consult outcomes, lead response times, stalled leads and a team productivity report, and keep required fields complete so reports need no manual chasing
• →Set up and maintain Claude connectors and skills for the firm’s Team account, turn useful personal AI tools into shared ones, and write accuracy and confidentiality rules for each
• →Keep all client data inside approved accounts, manage API keys and service accounts with least-privilege access, and store and rotate keys securely
• →Document every build (trigger, logic, systems touched, owner, rollback), train affected staff, and act as first contact for automation and integration issues

Full-time, remote. Monday to Friday, 9:00 AM to 6:00 PM Eastern. Time is tracked with time-tracking software under the firm’s remote-staff procedures. The role reports to Operations.

• Careful in live systems, treating every change as something that real clients and staff depend on
• Methodical about documentation and rollback plans, so nothing depends on one person’s memory
• Comfortable explaining technical issues in plain language to attorneys and non-technical staff
• Takes ownership of problems end to end, from the first alert to the permanent fix
• Handles confidential client information with discretion