Program Operations Coordinator - 19312

Role: Program Operations Coordinator (Assessments + Engagement Ops)
Priority Location: LATAM, South Africa
Working Hours: Full-time, US Eastern Standard Time
Type of contract: Independent Contractor
Type of job: Remote
Salary: $1500 - $2200
The final offer is at the client’s discretion and will depend on the candidate’s interview result, skills, and experience.

About the Role: This is a high-execution, detail-driven operations role. You are responsible for making sure every coaching engagement is set up correctly, tracked accurately, and running on time. You will manage assessments, systems, and logistics behind the scenes. This is not a strategic or client-facing role. It is an execution role with high standards for accuracy and follow-through.

• Set up and maintain coaching engagements in Monday.com

• Track sessions, milestones, and engagement progress

• Ensure all engagement data is accurate and up to date

• Monitor pacing and flag delays or inconsistencies

• Order and manage assessments (e.g., DiSC and other tools)

• Coordinate logistics between platforms, coaches, and internal team

• Track completion and follow up as needed

• Ensure assessments are delivered correctly and on time

• Maintain clean, structured, and reliable systems

• Keep boards, trackers, and records current

• Ensure consistency across all engagement data

• Support scheduling and logistics for coaching engagements and programs

• Coordinate internally to ensure smooth execution

• Track outstanding tasks and ensure nothing falls through the cracks

• 2–4 years in operations, coordination, or administrative roles

• Experience managing multiple workflows and timelines

• Experience working with systems like Monday.com or similar tools preferred

• Proficiency with Monday.com, Microsoft Office, and Zoom / Teams

• Highly organized and detail-oriented

• Strong follow-through — you don’t miss things

• Comfortable managing repetitive, process-driven work

• Able to manage multiple workflows without losing accuracy

• Clear communicator internally