DHHS Quality Control Specialist

United States·Omahamid

Quality Control SpecialistLaboratory & Life Sciences

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Requirements Summary

Minimum Qualifications: Bachelor’s degree in business, human services, or a related field,

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Quality Control SpecialistLaboratory & Life Sciences

Health & Human Services - Agency 25

Omaha, NE

$20.011

JR2026-00029988 DHHS Quality Control Specialist (Open)

The Department of Health and Human Services (DHHS), Office of Economic Assistance, is seeking a highly motivated individual with keen attention to detail to join our Team in the DHHS Quality Control (QC) Specialist role. The successful candidate should possess good oral and written communications skills.

The DHHS Quality Control Specialist is responsible for conducting quality control reviews of Supplemental Nutrition Assistance Program (SNAP), Child Support, Medicaid and/or other benefit programs. Incumbents are responsible for auditing a statistically valid, integrated sample of cases to ensure compliance of all applicable regulations, terms, statutes, policies, State and Federal mandates.

“You have the passion; we have the opportunities – let’s make a difference for Nebraskans”

• Conduct Quality Control reviews of selected SNAP cases to determine whether eligibility and benefit amounts were accurately determined.

• Review case records, interview households, and obtain required verifications to independently validate case circumstances and eligibility.

• Analyze and apply program policy objectively, identify and document payment errors or other findings, and ensure review conclusions are supported by the case record.

• Complete reviews accurately and within required federal and state timelines, including entering and maintaining review information in QCS and applicable tracking systems.

Hire Rate: $20.011 per hour – non-exempt

Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Dress Attire: Business Casual

Location: Omaha

Driving is Required

Requirements

~1 min read

Strong working knowledge of program-policy and eligibility requirements (specifically in Child Support programs and applications)

Prior experience in eligibility determination, case management, or quality assurance

Ability to analyze complex cases, accurately interpret policy, and identify errors

High attention to detail with strong organizational and time-management skills

Effective written and verbal communication skills for documenting findings and collaborating with staff

Experience using eligibility systems, data tracking tools, and QC or federal/state reporting processes

Ability to work independently, maintain confidentiality, and apply policy objectively and consistently

Adaptability to policy changes and evolving program requirements

Previous work with the SNAP Program

Previous work with Quality Control

What We Offer

~1 min read

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.