Senior Technical Trainer-Tacoma

• Valid state driver’s license (with no more than 1 violation in the past 12 months, exclusive of DUI and reckless driving).

• Rail Operator Certification.

• Some experience in Excel and Visio desired.

• Communication skills to work with all levels of departments, consultants, and trainees.
• Working knowledge of vehicle maintenance practices.
• Working knowledge of right of way maintenance practices.
• In-depth knowledge of standard industrial safety practices such as; Lock-out-tag-out, fall protection, OSHA standards, etc. 
• Working well with technically diverse client groups and a culturally diverse team and clients.
• Consulting practices to provide resources to work groups.
• Knowledge of training processes, safety principals, ST and Tacoma Link rules, policies and procedures.
• Lead/supervisory principles, methods and techniques.
• LMS content documentation, and reporting.
• Hands on use of Microsoft Office products, especially Word and PowerPoint.
• Methods of planning, goal setting and implementation.
• Tools to develop needs assessments and evaluations for recommendations for program needs.
• Training delivery methods to meet the requirements of the materials and needs of the audience.
• Application of project, meeting, and time management.
• Importance of confidentiality and how it applies to both HR and Training situations.
• Experience in creating training videos and or online training.
• Writing age appropriate training materials.
• Understanding of a variety of presentation formats including lecture, large and small group exercises, and informal settings.
• Interpreting situations and applying best practices to achieve goals and address concerns.
• Establishing and maintaining effective working relationships with other department staff, management, and vendors.
• Leading training process improvement efforts, implementing process changes, and improving productivity through process improvement.
• Communicating and coordinating with co-workers, customers, and vendors.
• Working effectively under pressure, meeting deadlines, and adjusting to changing priorities.
• Managing projects and making decisions in fast-paced, difficult environments while maintaining quality.
• Ability to learn and demonstrate knowledge of state and federal rules and regulations related to rail operations and maintenance; industrial safety rules and regulations as applied to public transit and rail operations.
• Responding to inquiries and in effective oral and written communication.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Working cooperatively with other departments, Agency officials, and outside agencies.

• Work is performed in a hybrid environment with an expectation of working in office a minimum of 3 days per week.
• Subject to standing, walking, bending, reaching, stooping and lifting objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals and extreme noise when conducting site visits and working in the field.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.