WFH - Customer Experience Associate

Are you ready for a career where you can develop professionally, help others, and create new opportunities for yourself?

We’re looking for motivated, dependable individuals who enjoy working with people and are eager to grow. You’ll work directly with union members and association clients who are looking for guidance with supplemental benefit programs designed to help protect themselves and their families.

There’s no cold calling or door-to-door sales. You’ll connect with members who have requested information and help make the process simple and easy to understand.

• →Connect with members who have requested information about their benefits
• →Schedule and conduct virtual appointments
• →Learn about each member’s needs and priorities
• →Explain available benefit programs in a clear and professional manner
• →Help clients understand their options and complete the enrollment process
• →Provide ongoing support and build positive client relationships
• →Develop valuable communication, leadership, and client-service skills

• Strong communication and people skills
• Friendly, professional, and dependable attitude
• Basic computer proficiency
• Self-motivated with a willingness to learn
• Good organization and time-management skills
• Ability to work independently and stay accountable
• Must be able to successfully complete a background check

If you’re motivated, coachable, and enjoy helping people, this could be an excellent opportunity to build valuable skills while developing a rewarding long-term career.