Danish Customer Advisor - Larnaca

Are you a fluent Danish speaker looking for an exciting opportunity in Cyprus? We are looking for Danish speakers to join our Customer Support Team and provide high-quality assistance to customers of a leading international digital services company!

• →Provide specialized customer support to Danish-speaking customers via phone, email, and chat
• →Resolve customer inquiries at first contact whenever possible
• →Answer customer questions in a courteous, friendly, and professional manner
• →Assist customers with digital services, platforms, applications, and websites
• →Troubleshoot technical issues and find effective solutions
• →Handle customer requests and complaints while ensuring a positive customer experience
• →Escalate complex cases to the appropriate internal team or external partner when necessary
• →Meet customer service quality, compliance, and productivity targets
• →Build positive relationships with customers and provide a high level of customer satisfactio

• Native or proficient Danish speaker (C2 level)
• B2-level English
• Strong communication skills and excellent phone communication
• Excellent listening and writing skills
• Analytical and problem-solving skills
• Customer-oriented mindset and willingness to learn
• EU citizenship or a valid work permit for Cyprus
• Willingness to relocate to Cyprus