Czech Customer Support Consultant - Athens

Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.

We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure?

Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.

Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!

• →Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
• →Assist customers to manage/secure their account & passwords
• →Resolve customers’ online store post-sales requests
• →Deliver high quality support: provide accurate and complete information by using the right methods/tools
• →Manage large amounts of incoming calls & emails
• →Build sustainable relationships and trust with customer accounts through open and interactive communication
• →Handle customer complaints, provide appropriate solutions
• →Identify and assess customers’ needs to achieve satisfaction

• Native-level or C1 level in Czech
• At least B2 level in English
• Tech savvy, curious about new technologies
• High School Diploma
• Flexibility to work night shifts/ weekend shifts (if applicable)
• Great communication skills
• Prior customer support experience would be an advantage