Danish Customer Service Agent - Lisbon

At Speakit, we are looking for Danish Customer Consultants to join a global leader in sports betting, gaming, and interactive entertainment. Be part of an innovative team that is shaping the future of online gaming while putting people first.

• Be available to support customers via phone, email, and chat
• Provide accurate information about products, services, and promotions
• Handle customer requests with empathy, patience, and respect
• Educate customers on how to use online self-service tools
• Ensure customer satisfaction by delivering first-class service
• Enter and update customer details accurately in the system
• Take ownership of issues and suggest improvements to processes

• Native or C1 level of Danish
• Advanced level of English
• Excellent verbal and written communication skills
• PC literacy (MS Office, internet tools)
• Flexibility to work in shifts
• Strong problem-solving and stress-management skills
• Previous experience in customer service or online gaming is a plus

Only CVs in English will be reviewed.