Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki

Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity.

As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience.

• →Provide customer support via phone and/or chat.
• →Handle enquiries related to Cybersecurity products, subscriptions and account services.
• →Identify customer needs and offer accurate, timely solutions.
• →Maintain a professional, empathetic and customer-focused approach.
• →Record and update customer information accurately in the system.
• →Work closely with your team to meet quality and performance targets.

• Native or near-native level of Dutch.
• Very good command of English.
• Strong communication and problem-solving skills.
• Customer service experience is an advantage, but not mandatory.
• A positive attitude, reliability and willingness to learn.
• EU citizenship or a valid work permit for Greece.