Dutch Customer Service Associate

Greece·AthensRemoteFull-timemid

OtherCustomer Service Associate

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Quick Summary

Key Responsibilities

Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer Listen to what drives our customers and provide solutions either by phone calls, emails,

Technical Tools

OtherCustomer Service Associate

Responsibilities

~1 min read

→Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
→Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
→Handle inquiries about product orders, payments and deliveries, as well as customer complaints
→Maintain high customer satisfaction
→Take the extra mile to engage customers

Requirements

~1 min read

Native /near-native level in Dutch
B2-level English skills
Strong phone contact handling and active listening skills
Ability to multitask, prioritize and manage time effectively
Exceptional problem-solving and ability to respond to different types of characters
Adaptive skills and team spirit
European citizenship or work permit for Greece

What We Offer

~1 min read

✓Monthly salary 1300€ gross

✓150€ Monthly Performance Bonus

✓14 salaries per year

✓Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)

✓Full-time job (5 working days per week, 8-hour shifts)

✓The best commissions in the market

✓The possibility to learn with the best team

✓Excellent career opportunity in a multinational industry leader