27mo ago
New

Dutch Customer Service - Team Leader - Athens

GreeceGreece·AthensFull-timelead
OtherCustomer Service Team Leader
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Quick Summary

Key Responsibilities

Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed.

Technical Tools
OtherCustomer Service Team Leader

Are you looking for a new job opportunity within an international company where you can grow and make use of your skills? Do you have team-leading experience managing customer support teams?

If the answer is yes, please keep reading!

Responsibilities

~1 min read
  • →Native our proficient Dutch (C2) (mandatory)
  • →Advanced level of English (at least C1) both verbal and written (mandatory)
  • →Minimum of 12 months of call center experience preferably as Team Manager or product specialist
  • →Evidence of effective interpersonal, coaching, and leadership skills 
  • →Excellent telephone, keyboard, verbal and written communication skills 
  • →Logical and objective approach to call assessment 
  • →Ability to organize and prioritize, set priorities and multi-task
  • →Office based position in Athens, Greece

What We Offer

~1 min read
✓Competitive Salary: 1.450 euros gross per month (14 payments)
✓Performance bonus
✓Fully paid training
✓Permanent contract
✓Support with paperwork (afm-amka)
✓Private healthcare
✓Continuous learning/development opportunities
✓Competitive career opportunities
✓A safe, friendly, diverse, supporting and technological company
✓International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)
✓Fitness room in our premises & Personal Trainer

Location & Eligibility

Where is the job
Athens, Greece
On-site at the office

Listing Details

Posted
July 5, 2024
First seen
September 28, 2026
Last seen
September 28, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
16%
Scored at
September 28, 2026

Signal breakdown

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Dutch Customer Service - Team Leader - Athens