Dutch Junior Social Media Content Moderator - Lisbon

Are you a Dutch speaker? Are you ready to pack your bags and kick - start your career in Lisbon?

We are looking for Dutch Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.

• →Provide B2B support to small and medium-sized businesses via chat, email and phone
• →Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
• →Provide pre and post-sales support for all self-service products
• →Offer recommendations to common B2B problems or frequently asked questions
• →Maintain and ensure high level of customer satisfaction
• →Identify trends and solve problems facing multiple SMB clients
• →Provide customer insights and feedback from our B2B clients to engineering

• Native or proficient level of Dutch (C2)
• Advanced level of English both verbal and written

• Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
• Desire to learn and advance, be a curious investigator and problem solver
• Experience with online advertising products and social media will be considered a plus

• Must hold EU citizenship
• Be a local candidate or willing to relocate to Lisbon, Portugal