English Customer Service Representative - Athens

You will handle inbound calls, provide helpful solutions and deliver a friendly, professional service experience.

• →Handling inbound calls from U.S. customers of a leading home improvement retail chain
• →Delivering accurate and complete information using the right tools and resources
• →Occasionally suggesting additional products or services to existing customers

• Strong English communication skills (C1 level or higher)
• Prior customer service experience is a plus
• A high school diploma or equivalent
• Confidence in using computers and navigating software systems
• A professional, enthusiastic and supportive mindset with a willingness to learn
• Flexibility to work late shifts

• Competitive monthly salary plus performance-based bonuses
• Work schedule from 2:00 PM to 7:00 AM (rotating shifts with extra payment on night shifts)
• Benefits package including paid time off, wellness incentives and tuition support
• Encouraging, present leadership and a collaborative team environment
• Career growth opportunities and continuous learning
• 25 days of paid annual leave