French Car Rental Agent - Athens

Are you a near-native French speaker?

Are you highly motivated and customer-oriented? We are looking for a Car Rental Agent to join their team in Athens, Greece. As a Car Rental Agent you will be responsible for handling customer queries, booking car rentals, and managing customer requests. Your main goal is to provide an exceptional customer experience to the clients.

What you will do:

• Communicating with customers to answer questions and address concerns about their reservations or rental vehicles.
• Explaining insurance coverage, including deductible requirements and optional coverage available for an additional fee.
• Providing customers with directions to their destinations using maps or other tools such as GPS devices.
• Process rental agreements and payments accurately and efficiently
• Maintain accurate rental records and prepare daily reports

What you need to have:

• Fluency in French both written and verbal
• Excellent English skills
• Excellent communication and customer service skills
• Ability to work in fast-paced environment
• Strong organizational and problem-solving skills