French Customer Advisor - Lisbon

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

As an French Speaking Advisor you will have the responsibilities below:

• →Assist viewers through phone and/or chat regarding different queries
• →Provide account and application support to viewers namely with regard to software functionality
• →Provide technical support and troubleshoot system configurations and network settings
• →Provide accurate and real-time responses to the viewer’s inquiries.

To be selected as an French Speaking Advisor, you need to have the requirements below:

• Have a native level of French (written and oral) and fluent in English (B2)
• Are passionate about entertainment and media enterprise
• Have excellent communication skills coupled with empathy, team spirit and customer-oriented
• Have familiarity with digital streaming services and devices
• Be eligible to work in Portugal by either having EU passport or valid work permit to work legally in the country.