Romanian Customer Support - Travel Consultant - Athens

As a Customer Support – Travel Consultant, based in Athens, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer support who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.

On a typical day, you’ll

• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 
• Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
• Ensure a high level of partner service and a positive partner experience 

Language Skills:

• Fluent in Romanian and English

Work experience:

• 6 months of customer service experience will be considered a plus
• High school diploma or equivalent

Soft Skills:

• Ability to adapt and excel in a fast-paced work environment
• Handy with MS Windows and other computer applications
• The passion and drive to make a difference