Bank Administrator

United Kingdommid

OtherAdministrator

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OtherAdministrator

What We Offer

~2 min read

The OrthTeam Centre (OTC) in Manchester is looking for an experienced Administrator to join its friendly and dedicated team on a flexible bank basis.

This is an excellent opportunity for someone seeking ad-hoc work alongside other commitments. You will help provide administrative cover during busy periods, weekends, bank holidays and periods of annual leave or sickness.

Located next to Spire Manchester Hospital, the OrthTeam Centre is a state-of-the-art outpatient and diagnostic facility. It is an exciting joint venture between OrthTeam Consultants and Spire Healthcare, bringing together specialist expertise and high-quality private healthcare services.

About the role

As a Bank Administrator, you will play an important part in supporting the delivery of exceptional care to patients across a range of specialties, including orthopaedics, neurosurgery, neurology, sports and exercise medicine, and pain management.

The centre provides outpatient consultations, diagnostic imaging and injection therapy services. You will work as part of a multi-functional team, helping to ensure that every patient receives a professional, efficient and welcoming service throughout their journey.

As a member of our bank team, you will receive:

✓Competitive hourly pay

✓Weekly pay

✓Flexible working opportunities to fit around your other commitments

✓Free on-site parking, helping you save an average of £50 per month

✓Access to the Spire Healthcare pension scheme

✓Free uniform

✓Free DBS check

✓A comprehensive induction, including mandatory training updates

✓Opportunities for further training and development

✓Potential opportunities to progress into permanent positions

✓Support and guidance throughout your recruitment journey from Spire’s specialist Resourcing Team

✓Driving clinical excellence

✓Doing the right thing

✓Caring is our passion

✓Keeping it simple

✓Delivering on our promises

✓Succeeding and celebrating together

This is a bank/zero-hours position, with shifts offered on an ad-hoc basis according to the needs of the service.

Available shifts may include:

7:45am to 3:45pm
8:00am to 4:00pm
10:00am to 6:00pm
12:00pm to 8:00pm
12:30pm to 8:30pm
Weekend and bank holiday shifts

Flexibility across a range of these shifts will be required.

Responsibilities

~1 min read

You will be responsible for:

→Providing the highest standards of customer service within a multi-functional department
→Supporting the effective administration of patient care and services
→Welcoming patients and responding to enquiries in a professional, helpful and sensitive manner
→Developing and maintaining up-to-date knowledge of the OrthTeam Centre consultants’ practices
→Sharing relevant information accurately and appropriately with patients and colleagues
→Communicating professionally with patients, consultants and other members of the team
→Maintaining accurate patient and administrative records
→Using internal administration systems effectively
→Working in accordance with all relevant policies, procedures and documented best practices established by the OrthTeam Centre, Spire Manchester Hospital and Spire Healthcare
→Taking a positive and proactive approach to your ongoing professional development
→Contributing to a supportive, efficient and patient-focused working environment

The successful candidate will have:

Excellent customer service and communication skills
Previous relevant experience in a multi-skilled administrative or patient-support role
Strong organisational skills and excellent attention to detail
Confidence using computers, including Microsoft Office applications
Experience using internal administration systems, such as SAP
The ability to manage competing priorities in a busy environment
A professional, compassionate and proactive approach
The ability to work effectively both independently and as part of a team
Flexibility to provide cover across a range of shifts, including occasional weekends and bank holidays

Previous administrative experience within a healthcare environment would be advantageous.

Spire Healthcare is a leading independent hospital group in the United Kingdom. Across our network of hospitals and clinics in England, Wales and Scotland, we provide diagnostic, inpatient, day-case and outpatient care.

Spire Healthcare is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.

Our people are our difference. Their dedication, warmth and commitment to excellence are what set Spire Healthcare apart.

For us, it is more than just treating patients. It is about looking after people.

We reserve the right to close this vacancy before the advertised closing date if we receive a sufficient number of applications. We therefore encourage you to apply as soon as possible.

If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.