Bank Imaging Administrator

Spire Claremont Hospital is recruiting an enthusiastic and motivated Administrator to join its experienced Radiology Administration team on an as-and-when basis, providing cover for sickness absence, annual leave, and periods of increased demand.

Spire Claremont Hospital has provided first-class independent healthcare at the heart of the South Yorkshire community since 1953. Our hospital is situated among beautifully landscaped grounds in Crosspool, Sheffield and it is situated 3 miles (about 20 minutes) to the south west of Sheffield city centre.

We offer a range of services and facilities including four operating theatres, a dedicated Endoscopy Suite; and a diagnostic and imaging department with an MRI and CT scanner. Specialities include Orthopaedics, General Surgery, Urology, Gynaecology, Spinal surgery, ENT and Ophthalmology.

• Strong focus on delivering and exceeding customer expectations, with the ability to handle difficult situations
• Confident telephone manner with the ability to communicate with a wide range of customers at all levels
• The ability to work effectively as part of a team
• IT literate and a competent user of the MS Office suite of products 

• →Welcoming, registering and booking appointments for all patients in a warm, professional and caring manner
• →Provide and maintain an efficient bookings system for all in and out-patients using a computerised system (SAP and RIS) for GPs, consultants and other users
• →Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination
• →Responsibility for the efficient management of imaging bookings, liaising with department staff as appropriate
• →To present a professional, smart image at all times, ensuring adherence to the uniform policy
• →Manage the department phone calls in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. are responded to in a timely manner

• Experience of face to face customer/patient interaction
• Has excellent Administration skills using different databases and systems (training will be given)
• Exceptional phone manner
• Having previous medical knowledge would be advantageous but not essential
• Enthusiastic and energetic professional