Business Analyst

The Senior Business Analyst plays a pivotal role in driving operational excellence and sustainable improvement across Spire Healthcare. Working collaboratively with cross-functional teams and key stakeholders, this role ensures that business challenges are clearly understood, root causes are accurately identified, and effective, data-driven solutions are implemented.

Operating across multiple project methodologies – including Agile, Waterfall and Hybrid models – the Senior Business Analyst acts as a key component in technology-led and digitally enabled transformation initiatives as well as business-led process improvement initiatives. They bridge the gap between business needs and delivery, ensuring that solutions are both strategically aligned and operationally effective. 

With a strong focus on Lean methodologies and continuous improvement, the Senior Business Analyst champions a mindset of simplification, standardisation and transformation—seeking opportunities to eliminate waste, optimise processes, and embed best practice frameworks that enhance efficiency, quality and value for patients and colleagues alike.

The role combines strategic thinking with hands-on delivery, monitoring key performance indicators and service-level adherence (KPI/SLA), using robust data analysis to measure outcomes, and driving the adoption of scalable frameworks to consolidate, streamline and transform organisational practices.

• →Lead end-to-end business analysis activities across multiple project life cycles (Agile, Waterfall, Hybrid), defining business needs, desired outcomes, and clear measures of success including costs, benefits, and KPIs.
• →Partner with stakeholders across Operations, Central Functions, and project teams to translate business challenges into clear, evidence-based requirements that drive effective, sustainable solutions.
• →Analyse and redesign processes to eliminate waste, improve quality, and integrate new systems and practices seamlessly with existing ones—aligning to Lean and continuous improvement principles.
• →Validate and manage business requirements throughout the project lifecycle, ensuring documentation accuracy, stakeholder sign-off, and controlled change management.
• →Evaluate proposed business solutions against strategic objectives, identifying risks, dependencies, and assumptions, and making well-evidenced recommendations to key decision-makers.
• →Maintain high-quality deliverables across all analysis outputs (including those from third parties), ensuring alignment with defined acceptance criteria, standards, and best practice frameworks such as BABOK.
• →Champion consistency and excellence within the Business Analysis team by sharing best practice and suggesting improvements to methodologies and tools.
• →Manage the business analysis work plan, ensuring priorities, resources, and timelines are aligned with broader project plans and that deliverables are achieved on time and to the expected standard.
• →Maintain traceability from strategic goals through to requirements and delivery, ensuring benefits are realised and value is not lost through the project lifecycle.
• →Stay up to date with industry standards, tools, and techniques, applying new learning to continuously improve business analysis practice and outcomes.
• →Ensure all projects and interactions reflect Spire Healthcare’s values, strategies, and behavioural expectations.
  
   

• Proven experience operating in complex environments across both technology-led and process-led initiatives, delivering measurable business improvement and transformation.
• Strong understanding of multiple project delivery lifecycles, including Agile, Waterfall, and Hybrid approaches, with the ability to adapt methods to suit project needs.
• Exceptional communication and stakeholder management skills, with the ability to engage confidently with senior leaders, cross-functional teams, and technical specialists.
• Highly organised, proactive, and able to prioritise effectively in a fast-paced environment while maintaining attention to detail and high standards of delivery.
• Analytical and curious mindset, skilled at identifying root causes, synthesising data, and developing clear, actionable insights and recommendations.
• Demonstrated ability to simplify complex or technical concepts for non-technical audiences, supporting clear decision-making and understanding.
• A collaborative team player who brings enthusiasm, resilience, and initiative, fostering a culture of continuous improvement and shared success.
• Committed to upholding Spire Healthcare’s values and contributing positively to its transformation journey.
• Proficient in MS Office and business analysis tools (e.g. Visio), with a Lean Six Sigma (or equivalent) qualification.
• Experience delivering improvement projects within diagnostic imaging/radiology services is essential for this role.