Child Watch Lead - Artesia Recreation Center

LOCATION: Artesia, NM

Artesia Recreation Center is a premier recreation and entertainment destination focused on improving the health and economic vitality of Artesia, NM. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.

Artesia Aquatics Center is managed by the Sports Facilities Companies. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises team members to new levels of career growth. Our mission-focused company is entrepreneurial and team-oriented, with a culture centered on collaboration, accountability, excellence, and service.

The Child Watch Lead will support the Facility Management staff with the daily operations of the Child Watch area. This position provides day-to-day leadership to Child Watch Team Members during assigned shifts and helps ensure that children receive safe, caring, secure, and engaging care while parents and guardians use the facility.

The Child Watch Lead serves as a role model for service, safety, teamwork, and professionalism. The position performs direct child-care responsibilities, helps coordinate staffing and activities, communicates operational concerns to the manager, and assists with resolving routine parent, child, and team-member needs.

Responsibilities will include, but are not limited to, the following:

• →Lead daily Child Watch operations during assigned shifts and provide direction to Child Watch Team Members
• →Assist with opening and closing procedures, including preparing the area, checking supplies, maintaining cleanliness and organization, and securing the space
• →Help maintain appropriate staffing levels and assignments based on attendance, operational needs, and established safety requirements
• →Monitor child check-in and check-out procedures, authorized pick-up information, attendance records, and access to the Child Watch area
• →Provide attentive, active supervision and care to children, including infants and toddlers as permitted by facility policy
• →Promote a safe, caring, inclusive, and welcoming environment
• →Follow and reinforce Child Watch policies, emergency procedures, sanitation practices, and facility safety standards
• →Plan and facilitate age-appropriate crafts, games, and activities for children with varying ages and abilities
• →Greet children, parents, and guardians warmly; provide responsive customer service and address routine questions or concerns
• →Escalate incidents, complaints, policy issues, and other child-care concerns to the Child Watch or Childcare Manager as appropriate
• →Coach and support Child Watch Team Members on customer service, child supervision, activity execution, check-in and check-out procedures, and daily expectations
• →Communicate staffing, supply, maintenance, safety, and operational concerns promptly to the manager or appropriate leader
• →Complete required incident reports, attendance records, shift notes, and other documentation accurately and on time
• →Maintain inventory of toys, crafts, cleaning supplies, and other Child Watch materials, and communicate supply needs promptly
• →Perform Child Watch Team Member duties as operational needs require
• →Support training and onboarding of new Child Watch Team Members as assigned
• →Protect the privacy and confidentiality of children, parents, guardians, and team members
• →Assist other departments and perform other duties as assigned by management

• High school diploma or equivalent preferred
• Must be able to work a flexible part-time schedule, including evenings, weekends, holidays, and special events as needed
• Must successfully complete any required background screening and employment-related training
• Previous experience working with children in childcare, recreation, education, camp, fitness, or similar environment preferred
• Previous lead, supervisory, or shift-lead experience preferred
• Current CPR/AED and First Aid certification preferred, or the ability to complete required certification within the timeframe established by the company
• Strong interpersonal, communication, teamwork, and customer-service skills
• Ability to lead by example and provide clear, respectful directions to team members
• Ability to remain calm, attentive, and professional while managing multiple children, families, and operational needs
• Ability to exercise sound judgment and promptly escalate safety concerns and/or incidents.
• Basic computer skills and the ability to complete required documentation

• Must be able to lift and carry children and materials weighing up to 50 pounds, as needed
• Must be able to sit, stand, walk, squat, stoop, kneel, bend, reach, and move safely while supervising children
• May be required to work indoors and outdoors and in areas with varying temperatures and intermittent noise
• Must be able to respond quickly to a child's needs and to facility or safety concerns
• Will be required to use a computer or other systems to complete attendance, incident, scheduling, or operational documentation