ssacareers
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IT Support Engineer I

United StatesUnited StatesNormalmid
OtherIt Support Engineer
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Quick Summary

Key Responsibilities

No Work environment: Required job duties are normally performed in a climate-controlled office environment. Exposure to computer screens.

Technical Tools
OtherIt Support Engineer

The IT Support Engineer I serves as the primary technology advocate and experience engineer for employees within our proprietary operating model. This role represents the evolution of traditional Service Desk and Desktop Support positions into a unified support function focused on employee productivity, service ownership, proactive problem prevention, and continuous improvement. The position is intentionally designed to operate across Level 1 and Level 2 tiers, building broader technical ownership, stronger first-owner resolution, and reduced handoff friction across the support experience.

Responsibilities

~1 min read
  • →Required job duties are normally performed in a climate-controlled office environment.
  • →Exposure to computer screens.
  • →The noise level in the work environment is usually moderate

Pay Range: $75,000 - 90,000 per year

 

The posted compensation range is based on the applicable geographic market for the position and may vary depending on factors such as related experience and skill set. Final compensation will be determined based on these items and other relevant factors.

 

The Employer does not sponsor for any immigration-related benefit for this specific position, this includes nonimmigrant status sponsorship, or participation in international student employment-sponsorship programs, or employment-based permanent resident status.

 

Our Company is an Equal Opportunity Employer

Location & Eligibility

Where is the job
United States
On-site within the country
Who can apply
US

Listing Details

Posted
September 18, 2026
First seen
September 25, 2026
Last seen
September 25, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
29%
Scored at
September 25, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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ssacareersIT Support Engineer I