Deployment Strategist

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we’re able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work.

We’re looking for a Deployment Strategist to own the customer experience from first touch through go-live. You’ll work directly with enterprise customers to understand their biggest challenges, identify where STLabs can make an impact, and partner with our Forward Deployed Engineers to turn those opportunities into value. As one of our earliest GTM hires, you’ll also help define how we bring STLabs to customers and scale deployments as the company grows

You don’t need a technical background or prior deployment experience to succeed in this role. We’re looking for someone who’s eager to learn, comfortable navigating ambiguity, and excited to take ownership in a fast-moving startup environment.

You’ll thrive here if you enjoy being the person who makes things happen. You’re comfortable walking into a room full of people you don’t know, asking the right questions, and earning their trust. You can take an ambiguous problem, figure out what matters, and rally people around a solution. You don’t need to have all the answers, but you should be excited to find them.

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  Collaborative, in-person environment. Work alongside the founding team in our Midtown Manhattan office, with opportunities to travel to customer sites.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. The reasonably estimated yearly salary for this role is: $120,000-160,000 USD