Software Engineer, Agents

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work.

The STLabs Agents team designs, builds, and deploys proactive AI agents to help service desks resolve requests end-to-end. We’re looking for software engineers to help us:

• Maintain the most ergonomic harness, tooling, and information sources for agents to solve enterprise problems.

• Scale our agents' infrastructure to support millions of users.

• Define the user experience of doing enterprise work with agents.

• Evaluate performance, optimize models, and ensure reliability, scalability, and cost-efficiency of agent systems.

• Minimum 2 years of software development experience

• Curiosity about the latest AI industry trends

• Deep knowledge of agent harnesses and tooling.

• Measurement experts: knowing how to evaluate and optimize agents.

• Experience scaling multi tenant software systems.

• A relentlessly customer-focused mindset. A track record of prioritizing and shipping features that create impact.

• Building delightful user experiences for technical and non technical people alike.

• Ownership of the full stack and software development lifecycle with operational excellence.