02. Learning Experience & Content Specialist | Fully Remote | USD Payments

BrazilRemotemid

MarketingContent Specialist

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Quick Summary

Key Responsibilities

Create engaging courses, videos, quizzes, activities, and learning materials. Transform complex processes and daily representative tasks into clear, interactive training content.

Requirements Summary

Build a lasting professional relationship with us. Fully Remote:

Technical Tools

MarketingContent Specialist

We are looking for a creative and proactive Learning Experience & Content Specialist to join our Talent Development team. This person will design engaging training experiences that help representatives learn effectively while keeping content practical, interactive, and fun.

Responsibilities

~1 min read

→ Create engaging courses, videos, quizzes, activities, and learning materials.
→ Transform complex processes and daily representative tasks into clear, interactive training content.
→ Manage and organize TalentLMS, ensuring content is accurate, updated, and aligned with current operational needs.
→ Identify training gaps based on escalations, performance trends, and feedback.
→ Collaborate with Talent Development and Operations to develop new training ideas and improve existing content.
→ Use AI and digital tools to make content creation faster and more efficient.
→ Continuously improve the learner experience and engagement.

Requirements

~1 min read

Bachelor's degree in Education, Instructional Design, Psychology, HR, Communications, or a related field.
2+ years of experience in instructional design, L&D, e-learning, training, or digital learning content.
Creative, highly organized, tech-savvy, and comfortable experimenting with new tools and ideas.
Experience with an LMS and content creation tools such as Synthesia is preferred.