07. Case Manager | Fully Remote | USD Payments

Voxidea connects bilingual Latin American professionals with fully remote opportunities at U.S.-based law firms. 🌎💻

• → Client Onboarding & Communication: Conduct case management introductions, monitor that the client is receiving proper medical treatment or fulfilling other requirements, and conduct regular check-ins with clients to provide updates and gather information.📝📞
• → Case Management: Efficiently monitor case progress, ensuring all client interactions are accurately documented and all files and reports are properly saved. 📂✔️
• → Calendar Management: Keep track of key deadlines and follow-ups, ensuring that all stakeholders are notified and updated. 📅✅
• → Third-Party Coordination: Provide and retrieve necessary information to/from medical providers, follow up on liability issues and policy limits, and handle communication with insurance companies, Government Agencies, and the USCIS. Prepare and send out MedPay demands as needed. 🏥📞

✅ Our Ideal Candidate:

• Has at least 1 year of experience in a law firm, with a focus on Personal Injury (PI) and Immigration cases. 💼
• Has a strong understanding of U.S. Personal Injury and Immigration legal procedures, and case management. ⚖️
• Has a background in customer service and sales (highly desirable). 💬
• Is proficient in verbal and written communication skills in English (C1 or higher). 🗣️
• Has excellent prioritization and time-management skills. ⏰
• Can work independently and handle confidential information with discretion. 🔒
• Holds a Bachelor’s degree in law (preferred). 🎓
• Permanently resides in Latin America. 🌍
• Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻

• Long-Term Opportunities: Build a lasting professional relationship with us. 🏆✨
• Fully Remote: Work from the comfort of your home—no onsite travel required. 🏡🌍
• Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️
• Wellness Support: Access in-house psychological and wellness coaching services. 🌱💚
• Holistic Growth: Free access to coaching programs that support your personal and professional development. 📚
• Exclusive Learning Access: Unlock free access to over 200 courses. 🎓📖