IT Project Manager IV

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

The IT Project Manager IV is responsible for overseeing multiple strategic projects simultaneously while managing project scope, project planning, proper scheduling, resource tracking and budgeting. Duties additionally include risk & issue tracking, appropriate communication, escalation, and status reporting, with the goal of on-time delivery. In this role, you will use your wide range of experience and knowledge around industry best practices to resolve complex issues in creative and effective ways. You will partner with the Change Management Organization and Communication leads to ensure that impacts to people, process and technology are known and there is an organizational change plan to address.

• →Lead complex, strategic enterprise initiatives, managing scope, schedules, costs, risks, issues, and change impacts.
• →Align cross-functional teams and resources, proactively addressing constraints and escalating issues as needed to keep initiatives on track.
• →Manage project communications, status reporting, and stakeholder engagement, ensuring clear visibility into progress, issues, and deliverables.
• →Establish regular tracking against strategic goals, ensuring projects achieve intended business outcomes and benefits.
• →Drive operational efficiency and continuous improvement by identifying process improvements, implementing innovative solutions, and conducting project retrospectives.

• 8+ years of project management experience, with a proven delivery record of accomplishment. Success in leading technical cross-organizational initiatives.
• 8+ years managing vendors, project budget management and reporting. Background in process architecture and analysis, systematic problem solving, business analysis, and organizational change management is preferred.
• Strong experience with Microsoft Project, Microsoft Planner, Jira, and Excel.
• Experience applying agile methods, Lean principles, and practices (problem-solving, A3s, huddle boards, Kanban), and traditional project and program management to successfully deliver large complex bodies of work.
• Ability to lead and influence peer groups at the executive level.
• Expert in establishing strong relationships with leadership and fostering collaboration throughout the organization leveraging influence over authority. Collaborative working style with business unit stakeholders and external suppliers.
• Ability to adapt, apply flexibility, and to learn quickly in a dynamic environment. Excellent team player able to work with virtual and global cross functional teams. 
• Strong capability to work independently with guidance in only the most complex situations; acts as a trusted advisor recommending innovative solutions and direction for group/function.

• Adaptability - Quickly and resourcefully adapts to multiple changing work demands by adjusting team priorities to fit new circumstances.
• Improvement Mindset - Recognizes opportunities for improvement between teams or functions; addresses problems and makes suggestions for ongoing improvement.
• Customer Focus: Takes the extra step to anticipate customers’ needs and immediately resolves breaks in service or mistakes to satisfy them.