Technical BA

Job Title: Technical Business Analyst
Department: Product / Delivery
Location: Onsite – Pakistan
Employment Type: Full-Time
Experience Level: Mid-Level (3–5 Years)

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About the Role

We are looking for a Technical Business Analyst to work closely alongside our senior product lead in a fast-paced healthcare software environment. This is a hands-on execution role — you will shadow client-facing requirement sessions, own documentation, manage sprint-level coordination in Jira, and keep communication flowing between stakeholders and the engineering team.

This role is ideal for someone who understands how software integrations work, thrives in structured Agile environments, and takes ownership without waiting to be directed.

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Key Responsibilities

• Shadow senior stakeholders in requirement elicitation sessions with US-based healthcare clients and translate those discussions into structured BRDs, user stories, and process flows
• Own Jira board management — create and groom tickets, track sprint progress, and proactively follow up with team members to keep work moving
• Present and explain requirements to the engineering team during sprint planning, estimation, and refinement sessions
• Serve as the first point of contact for development team queries — triage, respond, and escalate to senior stakeholders where required
• Identify and flag gaps in requirements related to system integrations, with working knowledge of HL7, FHIR, APIs, and EHR workflows
• Maintain clear and consistent communication across cross-functional teams (product, engineering, QA, and client stakeholders)

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Requirements

• 2–5 years of experience in a Business Analyst or functional analyst role within a healthcare IT or software house environment
• Mid-level understanding of software integration concepts — HL7, FHIR, REST APIs, and EHR platforms (Epic, Cerner, athenahealth, or similar)
• Hands-on experience working in Agile/Scrum teams with Jira or equivalent tools
• Strong written and spoken English — client-facing communication with US-based stakeholders is a core part of this role
• Ability to translate unstructured, ambiguous discussions into clear, actionable requirement documents
• Proactive, detail-oriented, and comfortable operating with a degree of autonomy within a defined scope

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Nice to Have

• Prior exposure to US healthcare workflows — care coordination, billing, EHR integrations, or clinical operations
• Experience writing or reviewing API documentation or integration specs
• Familiarity with tools such as Confluence, Notion, or similar documentation platforms