Health Services Clerk

The Health Services Clerk will be responsible for clerical duties as assigned within the Health Services Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list is not intended to be all-inclusive, and other duties may be assigned.

• Handling routine inquiries or requests, answer phones, and other duties as assigned.
• Greet people entering the Health Services Department as a first point of contact.
• Advise Health Specialist if team member is requesting over the counter (OTC) medicine or wrap to any body part.
• Maintain employee medical files.
• Administer conservative treatment programs.
• Manage employee health services files.
• Communicate with operations and human resources.
• Maintain confidentiality regarding employee health data, and all Health Services information.
• Assist with annual testing programs and special projects.
• Must have excellent communication skills, customer service abilities, and organizational skills.
• Effectively communicate with Safety, Health Services and Operations.
• Ability to present information to groups.
• Other duties as assigned.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the work environment, knowledge, skill, and/or ability required or preferred. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Education and/or Experience:  High school diploma is required. Some college work is preferred. Experience is clerical or medical settings desired.

Language Skills:  Ability to read and interpret documents in the English language.  Must be able to effectively communicate with employees, health services staff, and operational managers. Ability to read, write and speak English/Spanish proficiently. Ability to translate conversations and documents between English and Spanish, preferred. Ability to write business correspondence.

Mathematical Skills: Ability to apply mathematical applications to practical situations.

Reasoning Ability: Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities: Ability to use computers and all standard programs used by the industry and the ability to learn and effectively use all other computer programs that are or will be made available. Must exhibit patience and dedication; exhibit good attendance and safety practices; able to deal with stressful situations calmly and exhibit good judgement and good time management skills.

MISSION, VISION, & VALUES: Must believe and lead STF’s MISSION of producing quality pork products, igniting the passion and growth of our team members, helping our community thrive, and making our business prosperous. Remember that together we will achieve more by working safely and cultivating an inclusive and empowering environment.  Must believe and fully engage in STF’s VISION of being a place where we all belong, working as one, to build our future. Must live STF’s VALUES in all decisions, behaviors, and interactions, which include-

SAFETY- Be committed to the safety and welfare of all employees through prevention, education, and awareness, with the goal of eliminating workplace accidents.

QUALITY- Our customers and families depend on us to provide a safe, quality product, by maintaining the highest food safety standards and desired customer specifications. Must take pride in the products we produce and serve.

DIVERSITY- We embrace diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company and our work. By promoting these values, we aim to create a positive work experience that encourages a sense of belonging.

COMMUNITY- Be a positive representative of STF in our community while supporting the organizations who work for the betterment of Siouxland.

SUSTAINABILITY- Be a steward of the earth by managing our environmental footprint.

Physical Demands: While performing the duties of this job, the employee will be required to move about the facility. The employee is required to sit; use hands to finger; handle; or feel/hold objects; reach with hands and arms; climb or balance; speak, hear, taste, and smell. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Individuals must be able to effectively work in a normal production environment where temperatures and noise levels may vary. The incumbent must be able to sit and use a computer for extended periods of time.

Normal Work Schedule: The hours and days of work are established as needed by the Health Services Department and at the discretion of management and may be changed by management as required.

JOB DESCRIPTION REVIEW: I have reviewed this job description in its entirety, and I confirm that I am able to perform the functions and requirements of this position as described herein and explained to me.