Process Improvement Specialist

Bargaining Unit: Non Represented - Professional

Rate of Pay: $91,499 annually + DOE

• Coaches staff, leaders, and teams in the application of the Tahoe Forest improvement approach, helping build problem-solving capability and continuous improvement practices.
• Assists teams in selecting and applying appropriate improvement methodologies and tools to address operational challenges.
• Facilitates improvement events, workshops, and structured problem-solving activities, ensuring effective planning, execution, and follow-through.
• Guides teams through activities such as process mapping, root cause analysis, improvement testing, implementation planning, and sustainment.
• Promotes engagement, accountability, and ownership for improvement within operational teams.

• Delivers improvement education and training through workshops, onboarding, learning sessions, and improvement events.
• Adapts training and coaching approaches to meet the needs of learners with varying levels of improvement experience.
• Supports the development and ongoing engagement of process improvement champions and other learners throughout the organization.
• Reinforces standardized improvement practices, tools, and learning across departments.

• Assists leaders and teams in identifying meaningful measures to evaluate improvement efforts.
• Partners with department leadership and Business Intelligence to obtain, track, interpret, and communicate performance data.
• Supports teams in using data to monitor progress, evaluate results, and inform decisions.

• Maintains project documentation, action plans, dashboards, and reporting tools.
• Coordinates improvement activities, meetings, follow-up actions, and project communications.
• Supports organizational improvement reporting, project tracking systems, and status updates.
• Provides basic project management and activity-tracking support for strategic improvement initiatives.

• Fosters a culture of continuous improvement, learning, collaboration, and accountability.
• Demonstrates System Values in performance and behavior.
• Complies with System policies, procedures, and regulatory requirements.
• Performs other duties as assigned.

• Knowledge of at least one structured improvement methodology (e.g., Lean, Lean Six Sigma, Model for Improvement)
• Experience in coaching and facilitation
• Ability to deliver training
• Team building skills
• Strong written/verbal communication skills
• Strong conflict management/mediation skills 
• Strong collaboration and relationship-building skills
• Project management experience
• Ability to interpret and communicate basic performance measures and improvement data
• Ability to document and measure results

• Lean Six Sigma Green Belt or equivalent education and experience in a structured improvement methodology
• Basic financial analysis and decision support skills