Academic Advisor I

What We Want

• →Bachelor’s degree.
• →No required experience.

• Proficiency level of novice in the following skills, using the novice to expert model (i.e., novice, advanced beginner, competent, proficient, expert):
  • Initiating, building, and maintaining effective relationships
  • Communicating with others in a clear and concise manner that is audience appropriate
  • Researching information to meet situation parameters
  • Collaborating with others within and across departments/groups Actively listening to determine speakers’ goals, needs, and/or challenges
  • Organizing, prioritizing, and working effectively to meet goals and parameters of simultaneous projects
• Proficiency level of advanced beginner in the following skills, using the novice to expert model (i.e., novice, advanced beginner, competent, proficient, expert):
  • Ability to use various computer programs to include word processing, spreadsheet, and database applications
  • Ability to work with confidential information

Essential Duties/Tasks

• Collaborates with students to understand and develop realistic and attainable educational and academic goals and provides input on related majors, minors, future education and career options that best align with goals.
• Educates students about and prepares and assists them with full array of academic processes (e.g., registration, add/drop, Q drops, withdrawals, change of curriculum submissions, etc.) by sharing university and college policies, program requirements, transfer credit decisions, etc.
• Reviews student’s academic record and counsel students regarding core and degree course selection and implication of selected courses and/or exception requests.
• Provides input on probationary decisions.
• Creates and maintains updated relevant records and notes (e.g., student contact, advisor notes).

• Up to 20% training per year to complete in-class and on-the-job training programs, which may include shadowing, departmental/college/school trainings, university training, university, state, and national advisor meetings, regular staff and supervisory meetings, and other activities approved by the supervisor.
• Trainings must include:
  • Advisor Onboarding
  • Becoming an Advisor
  • Note: Time reserved for training may be adjusted after year one based on employee performance and supervisor discretion.

• Consistently engages student population utilizing various outreach methods (e.g., in-person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events.
• Proactively shares with students available academic, professional, and health and wellness resources (e.g., Academic Success Center, Career Center, Student Organizations, Counseling & Psychological Services, Disability Resources, etc.) May refer students with identified needs as appropriate.
• Actively monitors students’ progress through the program by reviewing and assessing academic records to determine status of progression, completion of degree requirements as well as identifying and referring those students in which additional intervention and guidance may be recommended to reaching academic goals.
• Assists in the planning and/or delivery of various department related advising, student success, retention events and academic campaigns (e.g., New Student Conference, 1st semester advising, inquiries from prospective students).
• Assesses individual students' stage of academic development and promotes their growth by determining suitable developmental tasks.

Who We Are

The Bush School of Government and Public Service, https://bush.tamu.edu, was founded in 1997, under President George H.W. Bush's philosophy that public service is a noble calling. Since then, the Bush School has continued to reflect that notion in curriculum, research, and student experience as the Bush School prepares students to become principled leaders in their fields and to reflect the value of public service throughout their careers. 

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays  

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month 

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time 

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more  

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee 

• Living Well, a program at Texas A&M that has been built by employees, for employees

Our Commitment  

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.