WFM Software Administrator I (MOA Pasay) | Onsite
OtherAdministrator
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Quick Summary
Technical Tools
OtherAdministrator
Responsibilities
~1 min read- →Customize and manage the workforce management software to align perfectly with our organization's goals
- →Dive into data analysis and craft insightful reports that drive effective workforce planning and informed decision-making
- →Create and implement advanced workforce forecasting models to ensure optimal staffing levels at all times
- →Empower call centre agents and supervisors through comprehensive training and ongoing support for the workforce management software
- →Proactively monitor and enhance the workforce management system’s performance to maximize efficiency and effectiveness
Requirements
~1 min read- At least 12 months of experience in a workforce management software administrator or similar role
- Must be amenable to start ASAP
- Tech-savvy and enthusiastic about rapidly learning and mastering new software and systems
- Exceptional analytical and problem-solving abilities, capable of interpreting data to drive smart decisions
- Outstanding communication and training expertise to empower call centre agents and supervisors
- Well-versed in call centre operations with hands-on experience thriving in dynamic, customer-focused settings
Location & Eligibility
Where is the job
Pasay, Philippines
On-site at the office
Listing Details
- Posted
- May 26, 2026
- First seen
- September 28, 2026
- Last seen
- September 28, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 14%
- Scored at
- September 29, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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