4mo ago
New

WFM Software Administrator I (MOA Pasay) | Onsite

PhilippinesPhilippines·PasayFull-timemid
OtherAdministrator
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Quick Summary

Technical Tools
OtherAdministrator

Responsibilities

~1 min read
  • →Customize and manage the workforce management software to align perfectly with our organization's goals
  • →Dive into data analysis and craft insightful reports that drive effective workforce planning and informed decision-making
  • →Create and implement advanced workforce forecasting models to ensure optimal staffing levels at all times
  • →Empower call centre agents and supervisors through comprehensive training and ongoing support for the workforce management software
  • →Proactively monitor and enhance the workforce management system’s performance to maximize efficiency and effectiveness

Requirements

~1 min read
  • At least 12 months of experience in a workforce management software administrator or similar role
  • Must be amenable to start ASAP
  • Tech-savvy and enthusiastic about rapidly learning and mastering new software and systems
  • Exceptional analytical and problem-solving abilities, capable of interpreting data to drive smart decisions
  • Outstanding communication and training expertise to empower call centre agents and supervisors
  • Well-versed in call centre operations with hands-on experience thriving in dynamic, customer-focused settings

Location & Eligibility

Where is the job
Pasay, Philippines
On-site at the office

Listing Details

Posted
May 26, 2026
First seen
September 28, 2026
Last seen
September 28, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
14%
Scored at
September 29, 2026

Signal breakdown

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WFM Software Administrator I (MOA Pasay) | Onsite