Manager of Health Management Level of Need Assessments

United StatesFull-Timemid

OperationsManagement

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Quick Summary

Requirements Summary

population health management, practice facilitation, medical/utilization management, case/disease/maternity management and/or quality improvement activities.

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OperationsManagement

This position is responsible for operational management, account management, and business development for specific contracts. Operational management includes team accountability for evaluation measures, deliverables or project requirements. Health management services may include: population health management, practice facilitation, medical/utilization management, case/disease/maternity management and/or quality improvement activities. The position will be responsible for monitoring compliance in accordance with client and contract deliverables as well as service/accreditation requirements as applicable.

This position is remote hybrid in the states of Iowa and/or Maryland

Manages the day to day operations of multiple and diverse health management lines of service and/or contracts/programs. Leads team in creation of a strategic plan, implementation of plan, evaluation and ongoing management to ensure contract deliverables/program requirements and evaluation measures/metrics are met and/or exceeded within assigned funding/budget. When deliverables/requirements at risk, facilitates analyses and initiatives action plan.

Develops and maintains relationships with team stakeholders. Provides technical assistance, including issue research and resolution. Develops and implements process improvement methods for an organization whose philosophy is continual improvement. Depending on the scope of assigned area, may facilitate national programs/projects. Ensures the operations are completed in a timely, satisfactory, compliant manner within assigned funding/budget.

Participates in sales, business development and proposal work activities including development of concept papers, contributing content or review of proposals as a subject matter expert. Also has financial accountability for monitoring budgets and financials for assigned contracts.

Coaches, guides and directs team members to achieve individual, team and organizational objectives. Fulfills the Telligen Management Philosophy that "Managers coach, engage, and support our people to achieve results". Provides resources and support as needed to meet the departmental and Company goals and specific contract/program requirements.

Represents the company and presents at meetings and/or conferences. Works externally with providers or clients as assigned. Makes recommendations for improvements and/or efficiencies to management. Initiates opportunities to expand knowledge, skill development, and certifications which enhance quality improvement activities and the achievement of contract deliverables.

Stays abreast of industry trends and changes. Performs miscellaneous duties as assigned.

Four year degree in nursing, social work, health care, business, public health or a related field and/or equivalent training and/or experience.

5 years experience in healthcare environment including care management and/or health care quality improvement; 3 years within past 7 years experience in HCBS/LTSS assessments.

3 – 5 years managing projects and/or a professional staff; demonstrated experience working in a fast paced and deadline driven environment.

Knowledge of the following Leadership Principles (required)
Strategic planning, implementation and evaluation
Leading Change
Leading people: coaching, guiding and training
Conflict management: difficult conversations
Financial principals: budgeting
Stakeholder relationships: building and maintaining skills

Facilitation including Group Process Facilitation
QI Process: Focus-Analyze-Develop-Execute/ Plan-Do-Study-Act
Creating graphic representation of data

Health care services, health care organizations and programs

Information management processes, electronic health records and healthcare information technology

Quality improvement concepts, principles and process tools

Basic statistics, data collection techniques, data analysis and graphic representation of data

Who We Are:

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Are you Ready?

Benefits: A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.

We’re on a mission to transform lives and economies by improving health.

Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.

Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.

Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.

Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

Thank you for your interest in Telligen!

While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.

Telligen and our affiliates are Equal Opportunity Employers and E-Verify Participants.

Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. We will not accept 3rd party solicitations from outside staffing firms.

Telligen is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, protected veteran status, disability or any other protected class.

Telligen is committed to ensuring that our employment process is open to all individuals, and provides reasonable accommodations to individuals who need assistance during any part of the employment process due to a disability, medical condition, or physical or mental impairment. Reasonable accommodations are considered on a case-by-base basis.

If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to careers@telligen.com