Tech Data Associate III

Position Purpose:

Under limited supervision, generates various reports and documents and coordinates the control and release of technical data. Primary responsibilities include, but not limited to, gathering, organizing, generating, processing and supporting data and information.

Principle Duties and Responsibilities:
Essential Functions:

• Supports project leaders/management in the creation of data packages/reports and provides end user documentation and procedures to support data management tools.
• Utilizing an understanding of technical data, makes recommendations to ensure documentation/reports are prepared in accordance with approved procedures.
• Maintains and coordinates technical data to support internal/external customers and/or document/work packages.
• With general guidance, exercises creativity and initiative to remove system/process roadblocks to ensure completion of activities within established schedules.
• As required, interacts with senior management as the functional data point of contact.
• Works with internal and external customers to identify, research and resolve data integrity issues.
• Assists in the development of manuals and training materials for the function.
• Audits and ensures work is in compliance with organization requirements and procedures
• Prepares performance reports, graphs, and charts to report status on new issues, processes, and/or initiatives.

Additional Functions:

• When required, participates on work teams to achieve department goals and improve processes. .
• Maintains a current and up-to-date knowledge of technical developments within the given function/discipline.
• Perform other duties as assigned.

High School Diploma or GED required. Associate's Degree preferred. 4 years working in an office administrative function supporting data management initiatives. High degree of proficiency with office software packages (Word, Excel, PowerPoint).

Required Skills and Qualifications-

• Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with engineering leadership, group heads, first-line managers, and principal engineers.
• Microsoft Excel: Strong proficiency in Excel for data collection, data mining, analysis, metrics tracking, and reporting.
• Microsoft PowerPoint: Ability to develop clear, professional presentations and communicate data-driven findings to management and engineering teams.
• Microsoft SharePoint: Experience using and maintaining SharePoint sites, databases, and centralized information repositories.
• Microsoft Word and PDF Tools: Proficiency in document formatting, editing, conversion, and updating technical documents using Microsoft Word and PDF tools.
• Data Analytics and Reporting: Ability to analyze operational data, identify trends, track performance metrics, and generate recurring reports to support engineering management decisions.
• Database and Dashboard Maintenance: Ability to maintain project tracking databases, workload management tools, dashboards, and reporting frameworks.
• Attention to Detail: Strong organizational skills and accuracy when maintaining engineering data, specifications, standards, and documentation.

Key Responsibilities

• Maintain and update the Materials and Process Engineering group's centralized workload management system, including project data, workstreams, and dashboards.
• Generate routine reports for management to identify workload trends, project risks, resource constraints, and projects that cannot currently be supported.
• Analyze project queues and track the status of active projects and high-priority requests for services.
• Support engineering leadership and group heads in tracking action items, project status, priorities, and performance metrics.
• Participate in recurring meetings with engineering group heads to review service requests, priorities, and workload status.
• Analyze incoming non-conformances and identify recurring issues, trends, and potential opportunities for root cause and corrective action.
• Collect, organize, and validate data to support engineering performance reviews and data-driven decision-making.
• Assist with non-technical revisions and administrative updates to engineering specifications, standards, and controlled documents.
• Update legacy engineering standards into current Microsoft Word formats and convert documents to PDF as required.
• Support the maintenance and organization of engineering documentation, databases, and SharePoint resources.
• Collaborate with engineering leadership and technical staff to improve data visibility, reporting processes, and workload management tools.

Preferred / Desired Qualifications

• Experience with data analytics, data mining, trend analysis, and performance measurement
• Experience maintaining project management databases, operational dashboards, and reporting tools.
• Familiarity with engineering documentation, technical standards, specifications, and document control processes.
• Experience with HTML, JavaScript, or C programming languages is a plus.
• Ability to identify opportunities to improve reporting efficiency, data quality, and information management processes.

Key Competencies

• Strong analytical and problem-solving skills.• Excellent interpersonal and collaboration skills.
• Ability to present information clearly to technical and non-technical audiences.
• Ability to manage multiple priorities and maintain accurate records.
• Proactive approach to identifying data trends, risks, and process improvement opportunities.
• Ability to work independently while supporting engineering leadership and cross-functional teams.