Thinkahead4mo ago

Sr. Systems Engineer

India·GurugramFull Timesenior

Systems EngineerInfrastructure & Cloud

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Quick Summary

Overview

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

Technical Tools

networkingstrategic-planning

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

Provide advanced support for Windows Server (2016/2019/2022) environments

Troubleshoot and resolve L2 incidents/service requests within SLAs

Perform system upgrades, migrations, deployments of infrastructure components

Tune server performance, apply patches/updates, and manage backup/restore operations

Monitor infrastructure health via tools (e.g., SCCM, Intune, Logic Monitor) and generate reports

Conduct DR planning and periodic drills; support compliance and change management

Collaborate with L1 teams to resolve complex issues and ensure clear communication with stakeholders

Maintain server security posture through audits, hardening, and vulnerability remediation

Support configuration management, endpoint policies, and software deployment

Create and maintain SOPs, documentation, and contribute to the IT knowledge base

Install/configure Windows Server roles (File, Print, DNS, DHCP, IIS, PKI and other web servers.)

Administer Active Directory with emphasis on Group Policy architecture, implementation, and strategic planning; manage domain accounts along with NTFS and DFS permissions.

Support advanced domain controller operations including replication, LDAP troubleshooting, and diagnostics of core components.

Automate tasks using PowerShell scripting and Scheduled Tasks

Monitor servers with tools like PerfMon, Resource Monitor, etc.

Troubleshoot server issues, crashes, service failures, and analyse logs/dumps

Manage DNS, DHCP (scopes, reservations) and understand basic networking (IP, subnetting, VLANs)

Operate backup/restore solutions (e.g., Commvault)

Perform patch management (manual or with 3rd-party tools)

Ensure security compliance and readiness for audits.

Daily administration and Support of core Infrastructure, execute quality Changes and perform change requests

Microsoft Certified: MCSE

ITIL Foundation Certification

Strong problem-solving and analytical skills

Effective communication capabilities

Ability to work independently and collaboratively under pressure

Strong attention to detail and follow-through in change execution.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include:

Comprehensive health insurance coverage for employees, with options to extend coverage to dependents

Paid time off and company holidays, along with additional leave benefits as per policy

Flexible work arrangements, supporting work-life balance

Learning and development opportunities to support continuous growth and upskilling

Employee wellness initiatives and programs focused on physical and mental well-being

Retirement and statutory benefits in line with India regulations

Inclusive and people-first culture, with a strong focus on collaboration and ownership