Client Development Manager, ION Flagship

Behind every dream is the dreamer. With ION Flagship's opening, we have a newly created role for a Client Development Manager, ION Flagship to join our Maison's Flagship to be a brilliant partner and to effectively contribute to the future. If you are a dreamer, a visionary joymaker, and a daring achiever, we welcome you to apply now!

• As the Client Development Manager for the Flagship, your missions are two-fold (1) craft the client development strategy, and (2) be the client experience bridge between the store levels.  
• You will be responsible for Client Development, Retail Programs, and High Jewelry in ION,
• You will be in-charge of the in-store Clienteling Tools and Data, 
• You will also be responsible for Client Experience, Events, and Activations . 

• Develop and evolve the client contact strategy with a focused on personalized outreach appointments, and client planning within the Flagship experience as a focal point,
• Partner with the external partners and retail teams to ensure consistent luxury service standards across both environments,
• Grow client loyalty and sales by creating integrated experiences,
• Partner with Team Managers and Private Client teams to drive sales plans,
• Cultivate in-store relationships with VICs and build new client acquisition strategies,
• Design initiatives and strategies to bridge a holistic store experience and retail experience for brand engagement,
• Create unique and memorable client experience within the store to enhance brand desirability and drive sales,
• Live our values of optimism, love, inclusivity, and creativity,

• You will be part of one of the most creative, diverse, and inclusive team that demonstrates thoughtfulness, care, and optimism.
• Be part of a daring ambition and craft the future of Tiffany
• A whole chapter of opportunities within Tiffany and the LVMH group where you can guide your own career, accomplish your goals, and achieve your aspirations.

• Our HR team will connect with you to get to know you better and to share the Maison’s values and culture. 
• Then, you will be meet with our Store Director to assess your suitability and the opportunity to find out how Tiffany & Co. can help you to succeed. 
• For the final round, you will meet with our Regional Teams who will share on a broader perspective, focusing on company’s goals and your potential impact on the company’s strategic objectives.