Country Director

The Country Director leads the organisation's Cambodia office and delivers its vision, mission and goals in country. The role oversees the planning and launch of new eye care programs in hospitals, health centres, communities and schools. It supports those programs to become self-sustaining through training, funding and administrative guidance. It also works with government, partners and other stakeholders so that programs meet community needs. The Country Director is accountable for program quality, sound management of donor funds, smooth office operations, and an engaged, developing team.

• Align the Cambodia office's activities with Head Office strategy and the Cambodia National Program for Eye Health (NPEH).
• Identify and propose new programs and initiatives, with a clear rationale and funding requirements, for Head Office approval.
• Lead annual planning and budgeting with the Program Manager and Administrative Finance Officer, and develop implementation plans once approval and funding are received.
• Communicate strategy, goals and plans to all staff.
• Report regularly to the Program Director on progress, challenges and recommended solutions.

• Represent the organisation with NPEH, the Ministry of Health, the Ministry of Foreign Affairs and International Cooperation, and INGOs/NGOs, including at national and regional meetings.
• Build and maintain strong relationships with international and local NGOs and other stakeholders. Understand their needs, resolve issues, and propose new or adjusted programs to Head Office.
• Ensure partnership terms are clear, mutually beneficial and agreed in writing, and follow up to confirm they are upheld.
• Oversee the Program Manager so that programs and sponsored activities run smoothly. Travel regularly to sites for planning, implementation, monitoring and evaluation.
• Seek out future collaboration opportunities.

• Identify operational, administrative or financial obstacles to program delivery and recommend solutions.
• Ensure policies and procedures are in place (e.g. logistics, inventory, vehicle use, data collection and reporting), communicated to staff and followed.
• Ensure all activities comply with Cambodian employment and other relevant laws, and advise Head Office of legal requirements and changes.

• Oversee the Administrative Finance Officer to maintain efficient systems for budgeting and for tracking financial and administrative activity.
• Ensure all reporting to Head Office and the Cambodian government is accurate, compliant and on time.

• Ensure staff understand the organisation's mission and goals, have the skills and resources they need, and are supervised effectively.
• Conduct annual performance appraisals and regular check-ins with direct reports.
• Ensure managers with direct reports conduct regular reviews and have development plans in place.
• Understand each direct report's strengths, development areas and career aspirations, and help set achievable learning goals.
• Build team morale and team spirit across the whole Cambodia office.

• Work with Head Office to understand data and reporting needs, and recommend improvements to monitoring and reporting.
• Maintain systems for timely, accurate data collection and analysis.
• Prepare and submit quarterly, biannual and annual reports to Head Office, NPEH, the Ministry of Health and relevant Provincial Health Departments. Provide copies to the Ministry of Foreign Affairs and the Ministry of Economy and Finance, and submit biannual and annual reports to the Council for the Development of Cambodia (CDC).

• Works with a high degree of autonomy within annual objectives set jointly with the Executive Director and Program Directors, and within established policies.
• Makes decisions on, and is accountable for, the planning, implementation and review of eye care projects and services, and on Cambodian partner agreements.
• Performance is reviewed annually against agreed objectives.

• Master's degree in Public Health, Management or a related field
• Around 8 years of overall experience, including at least 4 years leading or managing programs
• Familiarity with eye health
• Experience managing and leading diverse teams
• Experience in data gathering, analysis, evaluation and reporting
• Strong computer skills, particularly Microsoft Office, and familiarity with project management software

• Proven ability to liaise effectively with government and partners
• Excellent written and verbal communication in Khmer and English
• Public speaking on eye health issues, an advantage
• Strong problem-solving and analytical skills
• Highly organised, detail-oriented and flexible; able to prioritise and work under pressure
• Strong interpersonal skills; able to build team spirit
• Self-motivated; aligned with the organisation's values
• Willing to travel and work flexible hours as required

Send CV to tim.montero@jhc-cambodia.com