Vice President, Product

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn. 

Descriptive Statement(s)

• Develop and execute the product vision, strategy, and roadmap for the Nexity platform, ensuring alignment with organizational goals, customer needs, and market opportunities.
• Lead, mentor, and develop Product Managers and Product Designers while establishing best practices for product management, product discovery, requirements development, and roadmap planning.
• Partner with Engineering, Architecture, and Quality Engineering to translate business objectives into scalable product solutions, ensuring high-quality requirements, acceptance criteria, and successful product delivery.
• Collaborate with Sales, Operations, Customer Success, and executive leadership to evaluate customer feedback, prioritize enhancement requests, and balance market opportunities with long-term product strategy.
• Conduct customer research and market analysis to identify trends, validate product opportunities, and drive data-informed product decisions across hospitality, healthcare, commercial parking, and emerging markets.
• Define product requirements, user stories, acceptance criteria, and release priorities while ensuring product documentation supports successful software development and implementation.
• Lead product launch planning, commercialization activities, pricing and packaging recommendations, and go-to-market readiness in partnership with cross-functional stakeholders.
• Utilize AI-assisted product development tools to improve product planning, documentation, analysis, and overall team productivity while promoting responsible AI adoption across the product organization.
• Establish and monitor key product performance metrics, communicate roadmap progress and product strategy to executive leadership, and continuously evaluate opportunities to improve customer experience and business outcomes.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field required; MBA or advanced degree preferred.

• 8+ years of progressive product management experience, including 3+ years leading product teams. Experience managing enterprise B2B software platforms that integrate hardware, IoT, payments, connected devices, or similar technologies is preferred.

• Demonstrated success developing product strategy, managing product roadmaps, defining product requirements, and delivering enterprise software solutions from concept through launch.
• Experience leading cross-functional teams and partnering effectively with Engineering, Sales, Operations, Customer Success, and executive leadership within a distributed or global organization.
• Strong understanding of modern product management methodologies, Agile software development, customer discovery, market analysis, pricing strategy, and product lifecycle management.
• Experience utilizing AI-assisted product management tools and leveraging data-driven decision making to improve product development and customer outcomes.
• Excellent written, verbal, presentation, and executive communication skills with the ability to influence stakeholders and drive strategic decisions.

Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.

The employee has control over a department(s) budget.

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel of up to   10 % may be required.