Practice Lead | Dynatrace/Observability (Remote)

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

Dynatrace Technical Leadership

• 3+ years of recent, hands-on Dynatrace experience in production enterprise environments.
• Current working knowledge of the Dynatrace SaaS (3rd generation) platform, including Grail, Dynatrace Query Language (DQL), OpenPipeline, Workflows, AppEngine, Notebooks, and Davis AI.
• Experience guiding customers through migration from Dynatrace Managed capabilities to the current SaaS platform.
• Proven ability to set technical standards, review delivery work, and develop junior consultants into independent practitioners.
  Dynatrace Professional certification is preferred but not required

Observability Strategy and Advisory

• 10+ years of experience across the observability landscape, spanning APM, infrastructure monitoring, log analytics, digital experience monitoring, and AIOps, with exposure to multiple vendor platforms and open standards such as OpenTelemetry.
• Demonstrated success delivering strategy engagements, including observability maturity assessments, current state analysis, target state roadmaps, and vendor-neutral product selection.
• Track record of producing executive-quality deliverables such as assessment reports, architecture recommendations, and strategic roadmaps.
• Comfort presenting findings and recommendations to senior technical and business stakeholders.

Leadership

• Experience leading or mentoring delivery teams in a consulting or professional services environment.
• Ability to shape practice direction, including service offerings, delivery methodology, and team capability development.
• Strong client presence, sound judgment, and the credibility to serve as a trusted advisor to customer leadership.

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.