Field Operations Lead

Do you want to have a direct impact on our mission? Are you experienced in connecting and supporting various people within an organization?  Continue reading to find out more about our Field Operations Lead in Abuja, Nigeria.

About Tiko

Tiko is an African nonprofit committed to strengthening the potential and resilience of adolescent girls across Africa. We address the “Triple Threat” of unintended pregnancy, HIV infection, and sexual and gender-based violence by building local health ecosystems that provide stigma-free, no-cost, quality-assured services.

Our model brings together key local actors: community-based organizations (CBO) with peer mobilisers who act as health companions to girls; public and private health clinics that deliver care; and retail partners that redeem Tiko Miles -our behaviour-change incentive programme that rewards service uptake and feedback.

We invest in partners by strengthening CBO capacity, training frontline workers and providers, supporting clinic quality improvement, and compensating partners based on performance. Our technology platform connects all actors by enabling referrals, verifying service delivery, facilitating payments, and generating real-time data.

Tiko operates in six countries: Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, and Nigeria, with additional offices in Portugal, the Netherlands, and the United Kingdom. For a clear overview of our work, we recommend watching this short video.

Globally, our team consists of +250 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast-growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. 

We are looking for a Field Operations Lead based in Kampala, Uganda.

The Job

The Field Operations Lead is responsible for ensuring the successful and efficient implementation of the field operations in Nigeria. You ensure that all program activities are implemented according to donor agreements and strategy.

You'll also be responsible for:

• Lead day-to-day programme operations, ensuring strong alignment with Tiko’s strategy;
• Work closely with the Country Director on giving operational insight to all strategies and projects and team performance. 
• Use data and insights to drive improvements in service delivery and field efficient;
• Build capacity of mobilizers through training, supervision, and mentorship;
• Strengthen partnerships with service providers, government, and stakeholders to expand reach and impact;
• Identify opportunities for collaboration and innovation to grow Tiko’s footprint and referral networks.
  

About you

You are a supportive, detail-oriented leader who thrives on building high-performing teams and strengthening their capacity to deliver impact.

Requirements

• You are currently based in Kampala, Uganda
• A degree or relevant working experience in a similar field.
• 3+ years of experience working on community projects with adolescents and young people on health-related issues.
• At least 2 years’ experience leading teams in field operations, M&E, or programme delivery within an NGO in Nigeria.
• Background in SGBV, HIV, or Sexual & Reproductive Health (clinical or programme settings).
• Proven ability to manage stakeholders and foster strong partnerships.
• Skilled in team capacity building and driving results against KPIs.
• Excellent communication and report-writing skills.
  
  

Recruitment Process
Screening call | Assessment | Interview with the Country Director and the Operations Lead | Reference check | Offer

The Rewards

At Tiko we believe in being open, also when it comes to salaries. The monthly salary bracket for this position is UGX8,314,141 - UGX10,392,677 gross per month. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your monthly salary, we offer you:

• Benefits and allowances tailored to your location.
• Flexible work arrangements, including remote or hybrid options where applicable.
• A personal development budget of €500 per year to invest in your professional growth 
• Comprehensive time off package, including 5 days of wellness leave, all regional public holidays, maternity and parental leave according to local regulations, and unlimited holidays (as long as you coordinate with your team, you’re good to go!)
• The opportunity to shape a growing, impactful product and leave your mark on how we work
• A culture built on trust - we believe you’ll do your best without the need for unnecessary rules or micromanagement

The details

Interested? Click apply now below! Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email. 

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Tiko prioritizes integrity in our workplace and respects your privacy.

Tiko is committed to preventing any type of unwanted behavior by its employees at work, including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. This is why we will do reference and background screening checks on successful candidates before hiring. Tiko also participates in the Inter Agency Misconduct Disclosure Scheme. As part of this scheme, we will request information from your previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during your employment, or incidents under investigation when you left employment. By applying for this position, you confirm you have read and understood these recruitment procedures.

We value your privacy and understand the importance of safeguarding your personal data. We invite you to review our privacy notice for the recruitment process to understand how we collect, use, and protect your personal data during the recruitment process. Click here to view the document. By applying for this position, you acknowledge that you have read and understood our privacy notice.