NOW HIRING: OPERATIONS SUPPORT ASSOCIATE

Enjoy working with people and cars? Our Client is seeking an outgoing, dependable Operations Support Associate to help customers, prepare rental vehicles, and keep daily operations running smoothly.

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  Assist customers with rental check-in, vehicle assignments, and returns.

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  Prepare vehicles by cleaning, fueling, inspecting, and installing telematics equipment and license plates.

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  Maintain accurate vehicle compliance documents and operational records.

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  Organize the vehicle lot and coordinate vehicle transportation.

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  Report vehicle concerns, operational challenges, and system issues.

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  Communicate clearly with customers, on-site staff, and remote support teams.

• At least one year of in-person customer service experience in retail, hospitality, technical support, or a similar role.

• A valid, unrestricted driver’s license, satisfactory driving record, and eligibility for coverage under the Client’s vehicle insurance policy.

• Strong communication, problem-solving, and customer service skills.

• Patience and the ability to de-escalate challenging situations.

• Comfort with extended standing, walking, and hands-on vehicle preparation.

• Familiarity with the Baltimore area.

• Ability to follow instructions, work independently, and collaborate with a team.

Bring your customer service skills and hands-on attitude to a busy vehicle operations team.