APRN Neurosurgery Clinic

Minimum Qualifications:

• Master's Degree in Nursing
• Licensed RN in Arkansas, Current APRN License
• 4 years of Nursing experience

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Job Requirements:

• Schedule and coordinate new and established patient appointments, follow-ups, procedures, and diagnostic testing.
• Coordinate referrals and ensure required documentation and authorizations are obtained prior to appointments.
• Register patients and accurately update demographic, insurance, and medical information.
• Verify insurance eligibility, benefits, and referral requirements.
• Respond to patient phone calls and portal messages and provide timely assistance with scheduling and clinic-related questions.
• Coordinate communication between patients, neurosurgeons, advanced practice providers, nurses, and other clinical staff.
• Assist with coordinating pre-operative and post-operative appointments and testing.
• Ensure medical records, imaging, referrals, and other clinical documentation are available for scheduled visits.
• Obtain and track prior authorizations for procedures, imaging, and specialty services as required.
• Reschedule appointments and manage provider schedules while minimizing delays in patient care.
• Assist with identifying and resolving complex patient access and scheduling issues.
• Provide patients with instructions regarding appointments, testing, referrals, and follow-up care.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.
• Document patient interactions and scheduling activities accurately in the electronic medical record.
• Provide compassionate, professional customer service to patients and families dealing with complex neurological and neurosurgical conditions
• Perform other job duties as needed.

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.