Back Office Agents

Location: Larnaca, Cyprus Salary: €23,000 – €25,000 per annum A rapidly growing digital operations and fintech support provider is seeking a detail-oriented Back Office Agent to join their operations team at their Larnaca headquarters. The company offers professional back-office services to clients in fintech, compliance, digital marketing, and payment solutions, and is known for its commitment to efficiency, confidentiality, and innovation. Description As a Back Office Agent, you’ll play a key role in supporting compliance, onboarding, and administrative operations within a regulated and fast-paced environment. You will work across departments to ensure accuracy in documentation, data processing, and client onboarding procedures. This position operates on a 24-hour rotating shift basis, 5 days per week, and is well-suited for individuals who are detail-driven, organized, and looking to develop their career in fintech and operational support. Responsibilities Validate KYC/KYB documents in line with internal and regulatory standards Support client onboarding, account opening, and customer verification tasks Process documentation and operational requests with accuracy and timeliness Maintain digital filing systems and update internal databases Collaborate with compliance, operations, and internal teams for workflow alignment Identify irregularities or errors and escalate as needed Ensure service-level consistency and data confidentiality Requirements Diploma or degree in Business, Finance, or related field preferred Prior experience in compliance, fintech, or administrative roles considered an asset Excellent written English; additional languages are an advantage Strong attention to detail and data accuracy Proficiency in Microsoft Office or Google Workspace tools Reliable, proactive, and able to multitask effectively Willingness to work rotating shifts, including night shifts Benefits Competitive salary: Non-experienced agents: €1,900/month gross Experienced agents: €2,100/month gross Night shift premium: €100 per worked week Complimentary office lunch twice per week (Tuesdays & Fridays) Night shift employees receive a €40 weekly Wolt credit instead of lunch Birthday Leave Opportunity to grow in a structured, supportive, and technology-driven environment Be part of a company that values precision, collaboration, and long-term growth in the digital operations space. Apply now to be considered for this exciting opportunity.