Customer Success Manager - Digital

United States

Customer Success ManagerCustomer

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Quick Summary

Key Responsibilities

Manage a high-volume, tech-touch book of business using a “one-to-many” approach Deliver best practices for workflows and onboarding strategies, based on specific network use cases,

Requirements Summary

This position is remote, U.S.-based The target pay range for this role is: $75,000-$87,500. This salary range represents our target hiring range for this role.

Technical Tools

Customer Success ManagerCustomer

About the Role

~1 min read

3+ years of professional work experience suggested
2-4 years of customer success or related work experience preferred
Experience managing revenue and an ability to learn new technologies
Experience in process development and resource creation/ management
Analytical ability to leverage data to drive creative decisions and recommendations.

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Requirements

~1 min read

This position is remote, U.S.-based
The target pay range for this role is: $75,000-$87,500. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
This position may require 10% travel
All team members will be required to pass a background check which includes criminal, employment, and education verification

What We Offer

~1 min read

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

#LI-Remote

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.

Paid Parental Leave

Adoptive parents are included.

Choose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace.

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

Enjoy matching, immediate vesting and financial wellness resources