ICAO Roster-iPACK - Aircraft Accident Victim and Family Expert

Under the direction of Director of the Capacity Development and Implementation Bureau (CDI), the Field Operations Section (FOS) is responsible for the development, implementation, monitoring, evaluation, and closure of Technical Assistance (TA) and Technical Cooperation (TC) projects. It drafts agreements and aids in creating country-specific and regional projects and programs by identifying priority areas, developing objectives, activities, and deliverables, setting timelines, and specifying budgetary requirements. 

Additionally, under the direction of the CDI Director, the Field Personnel Section (FPS/FRU) recruits international experts to implement Capacity Development and Implementation projects across various Civil Aviation fields and manages the ICAO Roster of Experts.

• conducting a comprehensive overview of the States’ existing national legislation, regulations, policies, and guidance materials;
• conducting a gap analysis to determine the current level of compliance level, and highlight existing deficiencies;
• identifying other key stakeholders (i.e. air operators, airport operators, etc.) for further deliberations concerning the family assistance plan;
• forming a core consultation team to work with the SME and fellow stakeholders in the development of the family assistance plan;
• proposing draft legislation, regulations, rules and procedures (or draft amendments to current provisions) related to assistance for accident victims and families, complying with ICAO standards and considering local/regional environment;
• providing recommendations to other stakeholders (i.e. air operators, airport operators, and third-party service providers) regarding the configuration of their facilities, guidelines, procedures, checklists, etc. to help assist accident victims and their families; and
• developing interim arrangements to remain in force until the national family assistance plan is fully implemented.

• the development of an effective strategy for communicating with aircraft accident victims and their families; and
• a review of station specific plans for air operators, airport operators, and third party stakeholders.

• providing guidance for the development of familiarization courses on national family assistance planning,  focussing on government’s role in ensuring compliance with the ICAO framework for assistance to aircraft accident victims and their families;
• providing guidance for the development of familiarization courses on national family assistance planning, focussing the role of air operators and airport operators in ensuring compliance with the ICAO framework for assistance to aircraft accident victims and their families; and
• conducting a tabletop exercise that integrates available arrangements with the National Family Assistance Plan, engaging all role players to identify weaknesses and areas for improvements, ensuring the best possible assistance to aircraft accident victims and their families.

• assisting the State with the development of a detailed formal Business Requirements Document that describes a web-based system for communicating with accident victims and their families, including input from all stakeholders (i.e. air operators, airport operators, third parties, etc.).

• Provide advice to the authority convening the iPack team composed of relevant national officials.
• Prepare for the successful start of the iPack deployment such as gaining access to all iPack materials and information, familiarize with all iPack materials, gather stakeholders’ contact information, obtain briefings from ICAO HQ FAL and CDI, ICAO Regional Technical Officers, and iPack State Focal Point, prepare ppt presentations, organize and conduct the kick-off meeting and closing meeting.
• Analyse any needs assessment or survey and prepare the iPack work plan accordingly in coordination with Regional Technical Officers for the approval and signature by the Senior Manager of the authority to which the iPack is deployed.
• Coordinate the list of course participants with the State Focal Point and submit it to ICAO CDI.
• In addition to regular work sessions, upon request from the iPack team, prepare for and conduct meetings.
• Prepare the iPack Deployment Report on the objectives achieved, lessons learned, and additional deficiencies identified.
• Include in the iPack Deployment Report a consolidated data report depicting the various elements pertaining to the establishment of a department and/or organizational unit responsible for facilitation.
• Define follow-up actions required and suggested approaches to achieve objectives that could not be achieved during the deployment.
• Provide recommendations for the development of any additional technical assistance and cooperation projects to address the needs of the State.
• Ensure that the iPack Deployment Report is well edited and formatted.
• Obtain the approval of the iPack Deployment Report from ICAO Regional Technical Officer(s), ICAO HQ FAL technical focal point, and iPack State Focal Point.
• Debrief ICAO at the end of the assignment and provide recommendations for improving the iPack delivery model.

Performs other related duties, as assigned.

• 10 years of experience at a senior level in the field of Facilitation crisis management and emergency preparedness in a national government, and/or agency/authority, and/or international organization.
• Experience with establishing and successfully operating the national air transport facilitation programme, National Air Transport Facilitation Committee, and Airport Facilitation Committees.
• Knowledge of the regulatory aspects of Facilitation.
• Experience in international collaboration involving post-accident assistance to victims and their families. 

• A good command of oral and written English.

• Knowledge of any of the other languages of the Organization (Arabic, Chinese, French, Russian or Spanish).

It should be noted that this is a prospective position intended for experts interested in consultancy contracts. (short and long term) 

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants. 

ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).