Student & Program Coordinator

About Us - Values Overview

Department Summary

The Department of Housing and Residence Life at the University of North Texas is a growing organization which serves over 6400 students in 14 residence halls. Our department is organized into the following areas: Residence Life, Systems and Services, and Facilities and Business Operations. UNT Housing contributes to the mission of the university by promoting safe and all-embracing living environments, fostering student connections and campus engagement, and providing unique learning opportunities.

Position Overview

The Student & Program Coordinator (Facilities) position is an essential position who coordinates student staffing, facility inspections, project support, and operational services for Housing & Residence Life. The position recruits, hires, trains, schedules, and supervises Facility Assistants; plans and supports furniture, moving, window-covering, and minor maintenance projects; and assists with annual turns, apartment readiness, mail delivery, and departmental initiatives. Working collaboratively with departmental staff and campus partners, the coordinator helps ensure that facilities-related activities are completed safely, efficiently, accurately, and with a strong commitment to customer service.

Minimum Qualifications

Bachelor's degree in related field and one year of professional related experience in coordinating or administering higher education programming or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Ability to prioritize multiple ongoing responsibilities. Strong organizational skills. Proficiency in MS Office. Strong problem solving and conflict resolution skills.

Preferred Qualifications

N/A

Required License/Registration/Certifications

N/A

Job Duties

• Student Staff Recruitment & Supervision: Responsible for recruiting, interviewing, selecting, hiring, training, scheduling, and supervising Facility Assistants. Establishes work expectations, assigns daily and weekly responsibilities, and monitors the completion of assigned tasks. Provides ongoing instruction, coaching, feedback, and performance support to student employees while promoting a professional, accountable, safety-conscious, and service-oriented work environment. Manages staffing schedules and coordinates coverage based on departmental projects and operational priorities. Maintains accurate documentation related to student employment, training, scheduling, and employee performance. 
• Facilities Project Coordination: Responsible for planning and coordinating facilities projects, including furniture installation and relocation, moving activities, blind installation, and minor maintenance support. Develops project schedules, identifies staffing and material needs, and assigns responsibilities to Facility Assistants to ensure projects are completed efficiently and effectively. Coordinates project logistics with Housing & Residence Life staff, vendors, and campus partners. Monitors project progress, addresses operational concerns, and provides status updates to departmental leadership. Verifies that completed work meets departmental expectations, quality standards, and project requirements. 
• Facility Inspections & Follow-Up: Responsible for managing and verifying weekly residence hall inspections completed by Facility Assistants, ensuring inspection documentation is accurate, complete, and submitted in a timely manner. Identifies facility, furniture, safety, and maintenance concerns and coordinates appropriate follow-up to ensure issues are addressed. Tracks outstanding inspection items, monitors progress, and verifies that corrective actions have been completed. Prepares inspection summaries and operational updates as requested to support departmental oversight and maintain residence hall standards. 
• Turns, Readiness & Facility Preparation: Assists with annual residence hall turns, apartment readiness, and other Housing & Residence Life facility preparations to ensure buildings are ready for student occupancy. Coordinates student labor and logistical support for the preparation of rooms, apartments, and common areas. Oversees furniture placement, inventory verification, movement of materials, and completion of assigned readiness tasks. Adjusts staffing and priorities as needed during high-volume preparation and occupancy periods to meet departmental deadlines. Collaborates with facilities, residence life, operations, and other departmental teams to support efficient coordination and timely building readiness. 
• Mail Delivery & Operational Services: Responsible for assisting with departmental mail delivery services during normal business hours, ensuring the accurate and timely transport of mail, packages, supplies, equipment, and other departmental materials. Maintains appropriate handling practices and communicates any delivery concerns or issues to the appropriate staff members. Supports daily operational needs and fulfills special service requests as assigned to help maintain efficient departmental operations. 
• Departmental Initiatives & Customer Service: Provides planning and logistical support for Housing & Residence Life programs, projects, and initiatives by coordinating transportation, labor, materials, and other operational needs. Delivers responsive and professional customer service to students, families, staff, vendors, and campus partners. Coordinates the movement and delivery of items required for departmental events, programs, building transitions, and special projects. Communicates project requirements, scheduling concerns, and service updates to appropriate stakeholders to ensure effective coordination and timely completion of tasks. Participates in departmental meetings, activities, and functions as directed to support overall departmental operations.
• Safety, Compliance & Departmental Support: Ensures Facility Assistants follow applicable safety practices, operating procedures, and departmental expectations while promoting the proper use, care, storage, and accountability of departmental tools, vehicles, equipment, and supplies. Documents incidents, damaged equipment, facility concerns, and other operational issues and promptly communicates them to the appropriate staff for resolution. Identifies opportunities to improve staffing, inspection, project coordination, and service-delivery processes to enhance operational efficiency and effectiveness. Performs other duties as assigned to support Housing & Residence Life operations and departmental goals. 

Physical Requirements

Communicating with others to exchange information.
Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
Lifting and moving objects up to 100 pounds or more.
Moving about to accomplish tasks or moving from one worksite to another.
Operating machinery and/or power tools.
Operating motor vehicles or heavy equipment.
Repeating motions that may include the wrists, hands and/or fingers.

Environmental Hazards

Exposure to moving mechanical parts or vibration.

Work Schedule

Monday-Friday 8am to 5pm; Occasional evenings and weekends

Driving University Vehicle

Yes

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.