Patient Services & Executive Virtual Assistant

Virtual Rockstar is hiring a full-time Patient Services & Executive Virtual Assistant on behalf of a growing naturopathic healthcare practice. This remote role provides executive, administrative, and patient support for the practice, online programs, and podcast operations. You will work closely with the patient care and media team to help ensure smooth day-to-day operations, organized communication, and an exceptional patient experience. This is an ideal role for someone who is highly organized, proactive, detail-oriented, and passionate about holistic wellness and helping others. About the Practice Our client is a naturopathic healthcare practice dedicated to empowering individuals to achieve optimal health and well-being through personalized, holistic, and evidence-based care. Their approach combines traditional healing practices with modern science to guide patients toward sustainable, long-term wellness. The practice is rooted in integrity, compassion, patient empowerment, and strong relationships built on trust and respect. Client’s Core Values Integrity — Upholding honesty and transparency in all interactions Passion — A deep commitment to patient health and well-being Trust — Building strong relationships through mutual respect Compassion — Providing kind, patient-centered support Patient Empowerment — Helping individuals take charge of their health Advocacy — Championing wellness for every patient served Key Responsibilities Executive & Administrative Support Assist with email communications and inbox management Support scheduling for patients, meetings, and business activities Coordinate communications and logistics for online programs and events Manage multiple tasks and priorities while maintaining organization and accuracy Podcast & Media Coordination Schedule podcast interviews and coordinate guest communications Share promotional materials according to the content calendar Communicate effectively with podcast team members and media contacts Assist with keeping podcast-related workflows organized and on schedule Affiliate Program Support Organize affiliate resources, schedules, and communications Coordinate with affiliates regarding events and opportunities Track affiliate programs and payouts accurately Patient & Client Support Maintain professional and empathetic communication with patients and clients Handle sensitive information with discretion and professionalism Build positive relationships through strong communication and follow-through Tools & Systems Google Workspace (Docs, Sheets, Gmail, Calendar) Microsoft Office (Word, Excel) Email and communication platforms Podcast and scheduling tools Requirements Strong experience in executive assistance, administrative support, or patient coordination Excellent verbal and written English communication skills Highly organized with strong multitasking and time management abilities Ability to manage multiple inboxes and communications simultaneously Strong proofreading and editing skills Ability to work independently in a remote environment Professional, proactive, and solution-oriented mindset Interest in holistic health and wellness is strongly preferred Non-Negotiables Highly organized, accountable, and proactive in completing daily tasks Excellent verbal and written communication skills with strong attention to detail Ability to manage podcast communications with organization and a personal touch Benefits Competitive salary commensurate with experience. Opportunities for professional development and growth. Work in a dynamic and supportive team environment. Make a meaningful impact by helping to build and strengthen families in the Philippines.