Treatment Apartment Case Manager

Are you passionate about supporting individuals on their journey to recovery and independence? Join our dedicated team as a Case Manager I in the Treatment Apartment Program (TAP), an OMH-licensed scattered site housing initiative. This role is essential in providing person-centered case management and support services to individuals with Serious and Persistent Mental Illness (SPMI), including those with co-occurring disorders and housing instability.

You’ll help participants build life skills, access housing and behavioral health services, and foster community and family connections—all while promoting wellness and stability.

• →Implement individualized treatment and rehabilitation plans.
• →Provide consultation and foster peer support among participants.
• →Ensure safety and upkeep of residences, equipment, and supplies.
• →Assist individuals in securing and maintaining stable housing.
• →Conduct assessments and develop service plans.
• →Coordinate tenancy support, including conflict resolution and benefit navigation.
• →Maintain accurate documentation and comply with agency and regulatory standards.
• →Provide crisis support in various community settings.
• →Work closely with treatment teams, families, and external partners.
• →Build and maintain relationships with landlords and community providers.
• →Support internal and external reporting requirements.

• Bachelor’s degree in a human-services field, OR
• Associate’s degree + 3 years of experience, OR
• High school diploma + 5 years of experience in human services.
• Minimum 2 years in case management or housing support for individuals with mental health/substance use needs preferred.
• Prior experience in OMH Housing Programs strongly preferred.
• Valid NYS Driver’s License and reliable transportation.

This position typically follows a Monday–Friday, 8:00 AM to 4:30 PM schedule, with flexibility as needed to meet program and participant needs.  Certain deadlines and unanticipated developments may require work during evenings, weekends.