Sales Specialist Manager, Global Strategic Accounts
United States·WestervillemidOtherStrategic Accounts
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Quick Summary
Technical Tools
OtherStrategic Accounts
Responsibilities
~1 min read- Lead, coach, and develop a team of GSA Sales Specialists to ensure consistent performance, strong commercial acumen, and professional growth.
- Establish clear performance expectations and development plans aligned with organizational goals.
- Foster a culture of accountability, collaboration, and continuous learning within the team.
- Oversee the team’s support of complex sales opportunities including quotations, proposals, order entry, and commercial documentation.
- Ensure high standards for quote accuracy, completeness, and compliance with company policies.
- Partner with Global Account Directors and Sales Leadership to support deal strategy and execution.
- Act as an escalation point for complex commercial issues, ensuring timely resolution and alignment with business objectives.
- Ensure team adherence to sales excellence standards, including opportunity management, quote accuracy, and order entry discipline.
- Drive pipeline governance by ensuring CRM data accuracy, opportunity hygiene, and forecast alignment.
- Support continuous improvement initiatives that streamline workflows and enhance the effectiveness of sales support functions.
- Promote effective use of CRM, CPQ, and ERP systems to maintain data integrity and operational efficiency.
- Maintain high quote and order accuracy rates (e.g., ≥98%), minimizing rework, errors, and downstream operational impact.
- Improve turnaround time for quotes and proposals while maintaining quality and compliance standards.
- Ensure timely and effective resolution of escalations, with minimal disruption to customer experience or deal progression.
- Achieve high CRM data integrity standards, including completeness and accuracy of opportunities and pipeline data (e.g., ≥95% data quality compliance).
- Improve forecast accuracy through disciplined pipeline management and alignment with sales leadership.
- Lead and deliver measurable process improvement initiatives (e.g., reduced cycle times, increased efficiency, improved user adoption).
- Drive adoption and effective utilization of CRM, CPQ, and ERP systems across the team.
- Enable scalable support for strategic accounts by improving consistency, efficiency, and quality of sales support operations.
Requirements
~1 min read- 5–8 years of experience in sales operations, sales support, commercial execution, or a related customer-facing function.
- 2+ years of team management experience required.
- Demonstrated success developing employees and building high-performing teams.
- Strong understanding of sales processes including pipeline management, quoting, order management, and forecasting.
- Proven ability to implement structured processes and enforce operational discipline.
- Strong cross-functional collaboration skills in a matrixed organization.
- Excellent communication, coaching, and stakeholder management abilities.
- Bachelor’s degree in Business, Engineering, Operations, or a related field preferred.
- Experience with CRM, CPQ, and ERP platforms (e.g., Oracle Sales Cloud or similar systems) strongly preferred.
- Advanced proficiency with Microsoft Excel, PowerPoint, and data analysis tools.
Location & Eligibility
Where is the job
Westerville, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- September 30, 2026
- First seen
- September 30, 2026
- Last seen
- October 12, 2026
Posting Health
- Days active
- 11
- Repost count
- 0
- Trust Level
- 24%
- Scored at
- October 12, 2026
Signal breakdown
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