Systems Engineer - NOC

In this role, you will monitor, maintain, and troubleshoot Linux/Windows servers, VPNs, Active Directory, LDAP, and related systems. Ensure system uptime, optimize performance, and address security vulnerabilities. Provide 24/7 support, perform log analysis, patch management, and incident response. Collaborate with teams to implement best practices and support critical infrastructure operations. Provide Level 1 support to the Cloud Operations Center Perform periodic reviews of SOP documents Understand and monitor various nodes in the customers environment using monitoring applications Alert and assign the tickets in the ticketing system to the correct owners Ticket follow up to closure Ensure tickets are profiled correctly and status are set All the Information Security measures to be prioritized, comprehended, implemented and enforced as per the company Information Security Policy Requirements Key Skills Required: Should have Installation, Administration & Troubleshooting experience in : Operating Systems - Linux, Windows Server Good understanding of concepts like Routing, Disaster Recover, VPN, Firewalls, etc. Core infrastructure components such as DNS, DHCP, Active Directory(AD), LDAP. Other Skills & Requirements: Should be able to work in shifts Should be able to perform basic analytics on tickets Should be willing to engage with the customer on a regular basis One of the following educational background: Diploma in Computer Science / Electronics Bachelor’s Degree in Computer Science /Electronics (B.Sc. / B.E.) Bachelor of Computer Applications (BCA) Masters of Computer Applications (MCA) Cloud Certifications AWS, GCP or Azure If the candidate does not have the mandatory certifications, he / she may be considered based on other skills but should complete certification with-in three (3) months of on-boarding. Benefits Working at VentureSoft means being part of a team driven by success and care. We believe in helping each other achieve their aspirations. We prioritize your growth through exceptional mentorship opportunities, continuous learning programs, and a well-defined career path. Our flat and agile structure ensures that your voice is heard, your ideas are valued, and your contributions drive success for our clients and partners. At VentureSoft, you’re not just an employee—you’re part of a community that supports your aspirations and celebrates your achievements. Flexible Work Schedule/Telecommuting Vacation / Paid Time Off Employee Discounts and Rewards Finding Balance Health Insurance / Wellness Program We offer the best employee benefits and perks, and we have created a culture of appreciation within our organization. It’s a philosophy that’s not necessarily new—the idea that employees who are treated better perform better—but it’s starting to gain momentum in the professional world. At Venturesoft, we think that offering major benefits like flexible work schedules, generous PTO, and unique perks like a vacation reimbursement program (or a tuition reimbursement program), full cost for any IT certifications can do wonders for morale and productivity.