Assistant Operations Manager

Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

We are looking for an experienced Assistant Operations Manager to own 2nd shift Outbound Warehouse Operations (Dry and Fresh/Frozen) at our Randolph’s fulfillment center. Reporting to the Senior Operations Manager, this role directly manages a team driving daily throughput against targets while building a stronger frontline leadership bench. Your goal will be to increase operational efficiency, raise the floor of frontline leadership, and ensure a safe environment.

• →Own 2nd shift Outbound execution end-to-end, with primary focus on Dry and Fresh/Frozen operations, driving throughput against daily targets
• →Maintain outbound distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
• →Evaluate performance metrics to ensure quality delivery and cost-efficient work-flow processes
• →Managing frontline teams in a high-volume, fast-paced fulfillment environment and comfortable coaching the team
• →Comply with federal, state, and local warehousing, material handling, and shipping requirements by understanding and studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
• →Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
• →Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
• →Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• →Complete warehouse operational requirements by scheduling and assigning employees; following up on work results
• →Contribute to team effort by accomplishing related results as needed

• Bachelor’s degree or equivalent experience
• 5+ years of experience in warehouse/fulfillment operations
• 2+ years of experience in a supervisory or management role
• Warehouse Management System (WMS) experience, including KPI/productivity tracking 
• Proficient computer skills, including Excel and reporting tools
• Able to work 2nd shift consistently

• Bilingual in English and Spanish preferred 
• Six Sigma / Lean process improvement exposure preferred
• Experience helping scale a growing distribution center preferred
• OSHA certification or project management certification a plus